JOB TITLE Retail Operation Manager
REPORTING TO Commercial Director
LOCATION Seoul, Korea¡¦
MISSION
Manage and monitoring of all activities involved in providing operation support to stores in retail & DFS according with Global Retail policies, process, activities and indications, in co-operation with Retail Operations Corporate function.
MAIN RESPONSIBILITIES
The main responsibilities of an Operation Manager are the following:
• Drive operational excellence being accountable for efficiency and accuracy of day-to-day Back of House procedures and processes
• Guarantee proper organization and accessibility of merchandise in the floor and the Stock Room in accordance with Montblanc directives and procedures
• Plan, undertake and be accountable for all aspects of inventory operations, monitoring loss[1]prevention and inventory discrepancies.
• Collect all data needed to have a clear understanding of all operations policies and procedures, in preparation to train colleagues and new hires.
• Collaborate the activities for new store opening or relocation, ensuring the coordination among the different actors involved
• Support store project team, by onsite inspection, in space and stockroom design, control IT supply, coordinate operative system and web tools training to store managers and staff members
• Ensure a correct understanding and execution of all the retail procedure
• Plan annual budget and manage all expense for store operation
REQUIREMENT
• Excellent communication skills
• Proficient in Excel, Word and PowerPoint
• At least 7 years working experience in retail business
• Pro-active, sense of responsibility for store operation
• Positive attitude
• Ability to learn and retain information quickly
• Experience in retail operation
REPORTING LINE
Direct report to Montblanc Korea Commercial Director