[담당업무]

O Sales Support:
- Collaborate with sales teams to enhance the overall client experience and contribute to achieving sales targets
- Assist the sales team with various activities to facilitate seamless client experiences including preparation, client entertainment, product presentation, and sales finalization
- Recommend services based on client preferences and interests
- Address any issues or concerns promptly and efficiently to maintain client satisfaction and loyalty
- Be aware of the local luxury environment and its impact on our sales, including the commercial activities of competitors
- Coordinate and schedule appointments for clients, to ensure personalized boutique experience
- Ensure seamless scheduling of the spaces and manage calendar availability efficiently

O Clienteling:
- In collaboration with the boutique team, participate to all clienteling initiatives
- Anticipate client’s needs and preferences to provide personalized service
- Serve as the main point of contact for client inquiries and requests
- Build and maintain strong relationships with VIP clients, understanding their preferences, and ensuring custom-made service.

O Hospitality & Boutique atmosphere:
- Ensure a luxurious and welcoming environment for all clients
- Coordinate special amenities and services based on client preferences
- Oversee the boutique’s hospitality services and standards, including cleanliness, ambiance, and comfort.
- Develop in-depth knowledge of local luxury events and venues, to organize client special treatment.
- Share and collaborate best practices with boutique team members

O Represent Brand identity - Act as a Maison ambassador
- Act as an Ambassador for the Brand, ensuring the integrity of its image with clients and within the local retail community
- Develop understanding and knowledge of the Maison and products to convey Vacheron Constantin heritage and value
- Utilize Maison storytelling and heritage to enhance the client experience
- Be a key element in organizing and hosting exclusive events for clients within the boutique
- Collaborate with marketing and sales teams to execute promotional events and initiatives
- Adhere with Passion to the values and rituals of presentation established by the Maison

O Team
- Assist the Boutique Management with providing training and setting high standards for customer care
- Provide guidance and feedback to ensure exceptional service delivery
- Develop a positive, trusting relationship with the team to foster a positive and professional work environment focused on client satisfaction

[자격요건]

경력사항: 경력(10년 이상 )
학력사항: 대학교(4년)졸업

- 10+ years of experience in luxury hospitality or client relations, preferably in a boutique or upscale setting

- Excellent communication and interpersonal skills

- Strong organizational abilities and attention to detail

- Ability to thrive in a fast-paced, client-focused environment

[우대사항]

외국어: 영어 회화가능,독해가능,작문가능