[담당업무]

• Build short-mid-term channel strategy in line with company's strategic business direction.
• Implement dealer selection and assessment of 2S dealers / 3S branches
• Co-ordinate with other stakeholders to improve dealer competence development
  program based on DOS, DSOMG and relevant KPI guidelines.
• Coach KSS’s existing 2S dealers /3S branches for their operational excellence focusing
  on profitability and efficiency.
• Drive and support 2S dealers in the usage of all KSS management tools
• Train, audit, and manage localized Dealer Operating Standards for 2S dealers and KSS
• Take appropriate actions on concerns and issues from 2S dealers and 3S branches.
• Co-ordinate Customer Satisfaction Survey (CSS), Dealer Satisfaction Survey (COSS) with respective research companies and manage them.
• Gather market information and conduct market survey

[근무부서 및 직급/직책]

근무부서: Customer & Channel Support Center

[자격요건]

경력사항: 경력(5년 이상 )
학력사항: 대학교(4년)졸업 이상

Experience and Qualifications: 

• Bachelor’s degree or equivalent 

• Minimum 5 years of relevant experience in CE
  sales and marketing business 

• Machine parts business and service support
  experience preferred 

Knowledge, Skills, Abilities: 

• Understanding of Construction Equipment business, industry, and product. 

• Deep understanding of channel management and dealer operation 

• Understanding customer business and needs 

• Self-driven, independent, and results-driven 

• Logical thinking process and analytical skills 

• Financial understanding 

• Strong negotiation and influencing skills 

• English communication skills, written and spoken