Senior Manager, Retail Training, Retail

PURPOSE & OVERALL RELEVANCE IN THE ORGANIZATION

Locally define, implement, execute and drive retail training programs to improve retail productivity while maximize consumer experience to achieve company goals and lead in retail business against competitors. Always analysis KPIs result, and making action plans for better commercial result

 

KEY RESPONSIBILITIES

  • Organize, implement and drive the training team to achieve retail store priorities
  • Analyze efficiency and improve productivity of trainings
  • Collaborate with District Managers and Store Managers to identify challenges, implement and execute changes
  • Defining each store’s improvement points based on commercial results and setting action plans for better KPIs through collaboration with responsible district managers.
  • Deeply involving commercial plans and seek any opportunities to support district managers and store teams to have better result through seamless training support
  • Incubating store training experts (TTT) and cascading local & global training initiatives to the experts
  • Collaborate and coach Training Specialists / Assist. Training Managers to improve execution of trainings
  • Plan, forecast and oversee costs for trainings jointly with Retail sales Director
  • Make budget plan and proposal with high ROI awareness.
  • Collaborate with global training team and align global training programs with local needs
  • Manage the Training team’s performance collaborating with training team-members to optimize productivity as a Senior Manager
  • Measure effectiveness of trainings and improve outcome
  • Embrace Digital transformation in relation to retail training.

 

TARGET SUPPORT

- Develop and execute necessary training and manage effectiveness to improve

   store/staff KPI and analyze it.

- Support store staff in their career by providing trainings.

- Support people development aligning with brand value/company strategy.

 

TRAINING SUPPORT

- Define training needs to develop improvement action by evaluating current training.

- Maximize the effectiveness of global training program such as aGRU.

- Develop and execute retail / wholesale store training.

- Provide product/service information in timely manner to improve sales in focus category.

- Support in fully utilizing global training tools.

- Propose necessary training by analyzing store performance/staff KPI.

 

KEY RELATIONSHIPS

  • District Managers
  • Store Managers
  • In-store Trainers
  • Global training team
  • Human Resources

 

KNOWLEDGE, SKILLS AND ABILITIES

  • Ability to work in diversity
  • Consumer / customer focused
  • Sales oriented
  • Keen on sports and fashion
  • PC Skill- word, excel, PowerPoint, outlook
  • Fluent in Korean and advanced in English(written and spoken)

 

REQUISITE EDUCATION / QUALIFICATIONS

  • 4 years university degree or equivalent
  • More than 3 years' experience in retail management (Store Manager experience is a plus)
  • Communication skill and collaborative working style
  • Proven experience as a strong store staff (consumer focused, KPI)  and as a store manager preferred.

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

  • COURAGE: Speak up when you see an opportunity; step up when you see a need..
  • OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
  • INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
  • TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
  • INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
  • RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.