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Senior Merchandising & Planning Manager

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Sr. MD & Planning Manager - ±Û·Î¹ú ·°¼Å¸® ¸®Å×ÀÏ

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1. Seasonal buying management
- Orchestrate the assortment planning for all sales channels; retail, travel retail and ecommerce
- Determine OTB (Open-To-Buy) while collaborating with a commercial team for category sales plans
- Define the boutique cluster and select product assortments by category in line with HQ merchandising strategy and the boutique profiles
- Execute the order forecast including units of net sales, launching & closing stock within the seasonal buying budget
- Evaluate the product performances in all respects

2. Merchandising implementation
- Set the right model stock for each boutique in all sales channels / product in order to secure the sales revenue and manage to supply goods by auto-replenishment process while considering sales trends
- Define key objectives related to the inventory level such as stock month coverage and assortment & model stock fulfillment%
- Develop in-depth understanding of clients¡¯ and boutiques¡¯ needs and be agile in taking actions
- Provide qualitative and quantitative product analysis of current business to have right understanding on the market trend
- Work closely with visual merchandising to enhance the products visibility in boutiques
- Maintain a close relationship with boutiques and merchandising, distribution/demand planning team in HQ through continuous communications

3. Planning & Inventory management
- Forecast net sales demands on top of model stock on novelties and communicate with HQ distribution planning team to get more allocation% vs. total demands
- Manage the replenishment orders for novelty and continuity products towards all networks and follow pending backorders to be shipped on time
- Maximize sales revenue by allocating the proper product mix to each sales channel which in line with marketing strategy and assortment principle
- Collaborate with retail team to generate sales revenue from non-turning products
- Define key objectives related to the inventory level such as total inventory value, stock month coverage, assortment & model stock fulfillment% and overstock%

4. Price and Product Master Data Management
- Review the selling prices of retail and travel retail, which is given from HQ and communicate with relevant teams whether the ones would be working in Korea market
- Monitor to maintain the certain price gap between retail and travel retail
- Correct product master wrongly categorized by communicating with HQ category management team and a person in charge of ERP system
- Identify domestic compliances on each product category and provide a proper information to eliminate or minimize risks

5. Customer Service and Quality Control
- Manage customer care service across all Montblanc networks; Domestic retail, Travel retail and Wholesale dealer POS in line with International Service Policy
- Lead boutique staffs to put in an excellent CS performance by monitoring KPI
- Follow up all quality issues on defective products with HQ
- Supervise the quality control through constant trainings towards boutique staffs in order to minimize non-sellable products generated from boutiques while operating
- Management of external partner, CRC (Client Relations Center) to meet the service standards

6. Others
- Oversee POSM / PLV management from orders to distributions to each channel and monitor to minimize non-moving / excessive materials
- Administer the consignment products from each stakeholder to use within the periods determined
- Conduct Friends and Family sale; on-site and digitized online sales in order to clear out certain level of inventories and generate sales as well
- Manage the annual destruction for the defective and outdated products
- Be the main key user on SAP Gemini roll-out

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- Min. 15 years of experiences in retail merchandising and inventory planning in retail / luxury industry preferred

- SAP experience preferred

- Fluent in English (100% required)


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