[담당업무]

Position Overview:
• Field Service Engineer (FSE) will work closely with Service manager Korea and regional and global colleagues in Tomra Sorting Recycling,
• Extensive travels within Korea and to other Asian countries and Europe are required in this position.
• The employee will formally be hired by Tomra Sorting Co., Ltd.
• This position requires strong Compliance with Company code of conduct and HSE regulations.

Responsibilities:
• Field service work (on time trouble shooting, installation, commissioning, optimization, maintenance and customer training) in Korea, but also tasks in other geographical regions may occur.
• Providing support (incl. Remote support) to customers in terms of technical issues and solutions/upgrades for improving performance of Tomra’s sorting system.
• Ensuring customer satisfaction by executing Service work.
• Creating and maintaining a good relationship with customers and understanding their needs by proactively identifying potential Tomra equipment failures and proactive corrective actions.
• Logging all actions during service and installation job in Service report
• Preparing and ensuring that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Executing field training for customer maintenance teams and service personnel on site.
• Supporting service sales in field.
• Technical training in Germany and/or other locations will be required periodically.
• Following up requests from Sales and Project Management

Candidate Profiles
• 2-5 years of working experiences as field service engineer or similar.
• Working level English proficiency both Written and verbal.
• Ready to work in dirty and smelly out-door environment.
• Ready for frequent business trips incl. overnight.
• E&I engineer experience will be an advantage.
• Shall understand electrical and instrument drawings (wiring diagram)
• Experience of factory automation engineer will be advantage.
• Shall have strong responsibility regarding on time completion project and service.
• Shall be a team player.

[근무부서 및 직급/직책]

근무부서: 서비스팀
직급/직책: 대리, 과장, 팀원

[자격요건]

경력사항: 경력(2년 이상 5년 이하)
학력사항: 학력무관
직무기술: Field Service Engineer

[우대사항]

전공계열: 공학계열
우대사항: 운전가능자, 

경기남부권 거주자(홈오피스)

장/단기 지방출장 가능자,

해외여행에 결격사유가 없는자, 신용정보에 결격사유가 없는자,