Sr. eCommerce Manager 

- 외국계럭셔리사

[ 주요직무 ]

  1. Key responsibility 1: Business 

    • - Manage the eCommerce target and cost estimation. 
    • - Develop the eCommerce channel vision & sales strategies & service in collaboration with Client Relation Center. 
    • - Define the platform strategies to drive traffic to the websites and optimize conversion rate, develop website usability, innovation and best practices for the markets to collaborate with local relevant teams & HQ teams. 
    • - Be a key contact for eCommerce team regarding maintenance, change requests, and enhancements of the websites. 
    • - Encourage the teammates to be aligned with target & team’s vision. 

    Key responsibility 2 : Operation / Projects / Website management 

    • - Be the key contact person for all coordination’s with local shared service functions, such as IT, Finance, and Logistics 
    • - Ensure the efficient operation process & client journey to maximize the sales and service. 
    • - Liaise with the Client Relations Center Manager to define and implement action plans to meet the objectives in terms of sales and services. 
    • - Manage client satisfaction related to e-commerce activities: trouble shooting for potential issues on the platform including risk management. 
    • - Responsible to set up the eCommerce standard sales/service protocol & handling of the training materials for the relevant departments; Client Relations Center & Logistics & BTQ users. 
    • - Manage the eCommerce projects to implement the global service/projects & set up for the localization plan of global service. 
  2. [ 자격요건 ]
  3. - University degree with a minimum of 10 years of experience in e-commerce environment 
  4. - Luxury brand experience is a plus. 
  5. - Fluent in both Korean & English 
  6. - Experience in team management and project management in an international environment 
  7. - Good knowledge of the luxury industry in Korea market 
  8. - Strong understanding of current online marketing concepts, strategy and best practice 
  9. - Good at numbers & Positive attitude & logical thinking 
  10. - Having a strong sense of responsibility. 


[ 전형방법 ]
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