CRM Manager - 외국계럭셔리사


[ 담당업무 ]

  1. - CRM KPI Management 
    • - Preparing CRM MTD/YTD report with analysing customer data-base status by BTQ (Capture rate, UPT, ABV, Capture rate, Information capture rate, contribution by segment, gender, collector list, etc)
  2. - Clienteling, Customer Journey & Loyalty Program management 
  3. - Monthly, Quarterly and Annually Clienteling ACTION planning and review 
  4. - Planning of Key VIP events (Essential Moments, Sample preview & local essential events)
  5. - Special action suggestion to RAM for Retail excellence
  6. - Global VIP events with TOP VIPs as brand ambassador



[ 자격조건 ]

  • - Minimum 10 years of relevant working experience with at least 2~3 years at managerial level of CRM and Clients related area in luxury / cosmetic retail industry
  • - Bachelor’s degree or above in Business Administration or related discipline
  • - Detail oriented management with retail excellence. 
  • - Strong problem-solving skills and good communication skills in internal and external stakeholders
  • - High level of CRM and KPI analytical skills and leadership skills 
  • - Fluent in English and Korean



[ 전형방법 ]

1차 서류전형

2차 면접전형


[ 제출서류 ]

국문.영문이력서.경력기술 포함 (각종 증빙서류는 서류전형합격자에 한해 추후제출)

이메일: ******@*******.***

채용담당 : 이경아 전무 ( ***-****-****/ ***-****-****)