ä¿ëȸ»ç : ±Û·Î¹ú it ¿Ü±¹°è ÄÁ¼³Æûç±Ù¹«È¸»ç : ¿Ü±¹°è ¹ÝµµÃ¼ Àåºñȸ»ç ±Ù¹«Áö : ¼ö¿ø, ȼºÁ¶°Ç : 1³â °è¾àÁ÷(»ç±Ô»ó ¸ðµç °æ·ÂÁ÷ Àû¿ë, ±â°£¿¬Àå ¹× Á¤±ÔÁ÷ Àüȯ °¡´É)ó¿ì : ÇùÀÇ (°è¾àÁ÷, Á¤±ÔÁ÷ ±Þ¿©, º¹Áö µ¿ÀÏ)Skills and Experience : • Experience : 3-8 years• Associates should have good communication skills, Experience in L1 & L2 support and in stakeholder management• Analytical skills for problem solving • Working experience in customer secure location following all the process and security protocols• Working experience with Offshore team (India) • Should have excellent communication skills and help with customer coordination• Associate should have technical knowledge in : o Linux Administration o Kubernetes and Basic Concepts like ETCD,ISTIO and CNFo Hadoop Data Platform o Mongo DB Administration o Splunk o Mesosphere DCOS o Knowledge on Containerso Ansibleo RHEV and Virtual MachinesRoles and Responsibilities • New installation of software¡¯s in customer environment remotely / physically • Implementing / deploying software releases as per plan in customer environment remotely • Implementing / deploying changes in software in customer environment remotely • Associate should monitor the multiple customer environments with the help of remote monitoring tools • Associates should have a thorough knowledge of the SLA¡¯s • Associated should have a thorough understanding of the : o Incident Management Process o Change Management Process o Problem Management Process • Collaborating / working with multiple teams across globe (EUROPE, USA, APAC and India) • Travel to customer location on need basis