[담당업무]

Key responsibilities will include:

• IT service delivery supports to all business unit/users in Korea (+ Japan if needed)

• Engaging with Regional team and ensure all IT compliance related matters are aligned and complied with IT standard operating procedures.

• Ensure IT security and infrastructure within Aon Korea (+ Aon Japan) is managed and zero down time. 

• Support and execute IT initiatives locally.

• Vendor management (eg. Supporting IT Team Lead to review contract/agreement Information Technology products and services)

• Provide guidance and coaching for new end users on Company’s systems

• H/W and S/W maintenance

• Assist IT Team Lead in executing and meeting Company’s goal & objective, by leveraging IT support to all business units. 

[근무부서 및 직급/직책]

근무부서: IT 팀
직급/직책: 사원,대리

Skills and experience that will lead to success

Required Qualifications

• Bachelor's Degree

• Good written and communication skills in English

Preferred Qualifications
• 2+ Years relevant IT & Business support experience in an ITIL environment

Competencies

• Strong customer service focus, Managing / Supporting Projects

• Independent with good analytical, planning and problem analysis and solving skills

• Self-driven, with eagerness to learn and develop technical skills

• Strong ability to manage customers and partners

• Customer service orientation

Technical Knowledge

• In depth knowledge on Windows Server (eg. AD)

• Ability to support Citrix

• Intermediate Networking skills including VoIP

• Advanced skills in network printing

• Office 365

• Oracle / MS SQL DB

• SSRS / BI reporting