Support Engineer

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Responsibilities & Qualifications

Job RoleResponsibilities & QualificationsLocation

 Support Engineer

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What you will do 

  • Handle technical issue troubleshooting
  • Handle Software Update Management (SUM)
  • Perform pre-emptive/data driven support
  • Manage customer relationship
  • °í°´ À̽´ ó¸®
  • ¼ÒÇÁÆ®¿þ¾î ¾÷µ¥ÀÌÆ® °ü¸®(SUM)
  • Àå¾Ö¿¹¹æ ¹× µ¥ÀÌÅÍ¿¡ ±â¹ÝÇÑ ±â¼úÁö¿ø
  • ±ä¹ÐÇÑ °í°´°úÀÇ °ü°è À¯Áö

You will bring

  • Experiences:  From New grads up to 10 years of relevant experience
  • Education: Bachelor¡¯s degree or above
  • Domain experience: 4G/5G Core Network (4G/5G basic architecture, Network Node/Function, Network protocol, Call processing, etc.), Cloud Infrastructure (Kubernetes, OpenStack, KVM, SDS, SDI),  Network Design knowledge, Switch(Cisco, Extreme etc.), Servers(Linux etc.).
  • Flexibility to go for business trip to work in customer site
  • Fluency in both Korean & English (Speaking/Writing)
  • Applying expertise & technology
  • Working with people
  • Delivering results & meeting customer expectations 
  • °æ·Â: ½ÅÀÔ ´ëÁ¹ÀÚ È¤Àº À¯°ü °æ·Â 10³â ¹Ì¸¸ º¸À¯ÇϽŠºÐ (Åë½Å Àåºñ ºÐ¾ß °æÇè ¿ì´ë)
  • ÇзÂ: Çлç ÀÌ»ó
  • ±â¼ú ºÐ¾ß : 4G/5G ÇٽɸÁ (4G/5G basic architecture, Network Node/Function, Network protocol, Call processing etc.), Ŭ¶ó¿ìµå ÀÎÇÁ¶ó(Kubernetes, OpenStack, KVM, SDS, SDI) Knowledge,  MANO Knowledge,  Network Design knowledge, ½ºÀ§Ä¡(Cisco, Extreme µî), ¼­¹ö·ù(¸®´ª½º µî)
  • Áö¹æ¿¡ À§Ä¡ÇÑ °í°´»ç ÇöÀå¿¡ ÃâÀå ±Ù¹« °¡´ÉÇÑ ºÐ
  • Çѱ¹¾î & ¿µ¾î°¡´ÉÀÚ(Speaking/Writing) ¿ì´ë
  • ¹®Á¦ÇØ°áÀ» À§ÇÑ ºÐ¼®ÀûÀÎ ¿ª·®
  • ¶Ù¾î³­ Ä¿¹Â´ÏÄÉÀÌ¼Ç ½ºÅ³°ú Àü¹®±â¼úÁö½ÄÀ» ¹ÙÅÁÀ¸·Î °í°´°ú Çù¾÷ÇÒ ¼ö ÀÖ´Â ¿ª·®
  • °á°ú ÁöÇâÀûÀÌ¸ç °í°´ ±â´ë¸¦ ÃæÁ·ÇÏ´Â ¿ª·®

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Basic Qualifications

  • °æ·Â - °ü·Ã °æ·Â º¸À¯ÇϽŠºÐ
  • ÇØ¿Ü¿©Çà¿¡ °á°Ý »çÀ¯°¡ ¾øÀ¸½Å ºÐ
  • °¢ Æ÷Áö¼Çº° Áߺ¹ Áö¿ø ºÒ°¡´ÉÇÕ´Ï´Ù.

Recruitment Process

  • Áö¿ø ¸¶°¨: ä¿ë½Ã ¸¶°¨
  • Áö¿ø¼­ °ËÅä ¹× ÇÕ°ÝÀÚ ¹ßÇ¥: °³º° ¿¬¶ô
  • 1Â÷ ÀÎÅͺä: °³º° Á¶À²(È­»ó ȤÀº ´ë¸é ÀÎÅͺä)
  • ÀÔ»ç ÀÏÁ¤: °³º° Á¶À²
  • ÀüÇü ³»¿ë/ÀÏÁ¤Àº ȸ»ç »çÁ¤¿¡ ÀÇÇÏ¿© º¯°æµÉ ¼ö ÀÖÀ¸¸ç ÇÕ°Ý/Å»¶ôÇϽŠºÐ²²´Â À̸ÞÀÏ·Î °³º° Å뺸 µå¸³´Ï´Ù.

Benefits

Others

  • ÀÔ»ç Áö¿ø Àü ±Ã±ÝÇϽŠÁ¡ÀÌ ÀÖ´Ù¸é ******@*******.*** È¤Àº Ä«Ä«¿ÀÅå ä³Î `¿¡¸¯½¼¿¤Áö ä¿ë`À¸·Î ¹®ÀÇ ¹Ù¶ø´Ï´Ù.
  • ÇØ´ç Æ÷Áö¼ÇÀº ä¿ë ½Ã ¸¶°¨µÉ ¼ö ÀÖ½À´Ï´Ù.
  • Áö¿ø¼­ »ó ±âÀç»çÇ׿¡ ´ëÇÑ Áõºù¼­·ù´Â ÀÎÅͺä ÀÌÈÄ ¿äûµå¸± ¿¹Á¤ÀÔ´Ï´Ù.
  • ÀÔ»ç Áö¿ø ¼­·ù¿¡ ÇãÀ§ »ç½ÇÀÌ ¹ß°ßµÉ °æ¿ì, ä¿ëÈ®Á¤ ÀÌÈÄ¶óµµ Ã¤¿ëÀÌ Ãë¼ÒµÉ ¼ö ÀÖ½À´Ï´Ù.
  • ±¹°¡º¸ÈÆ´ë»óÀÚ ¹× Àå¾ÖÀÎÀº °ü·Ã ¹ý±Ô¿¡ µû¶ó ¿ì´ëÇÕ´Ï´Ù.
  • Áö¿ø¼­ ÀÛ¼º ½Ã ½Åü Á¶°Ç, Ãâ½Å Áö¿ª, È¥ÀÎ ¿©ºÎ, Àç»ê ¹× °¡Á·ÀÇ ÇзÂ, Á÷¾÷, Àç»ê µî Á÷¹«¿Í °ü·Ã ¾ø´Â Á¤º¸ÀÇ ±âÀ縦 ±ÝÁöÇÕ´Ï´Ù.

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