Job Mission:

• Achieve highest output in all F&BP in-store VM & animation.
• Maintain VM consistency and excellence in line with Chanel's standards.
• Lead the In-store VM team to develop and execute visual merchandising strategies to ensure brand presence, drive sales, and enhance exceptional customer experience

Key Responsibilities:

• Manage all visual merchandising and related activities for Local and Travel retail in line with the Marketing calendar.
• Ensure that VM guidelines are effectively delivered to the store and maintained in the best condition.
• Manage VM schedules, monitor progress and report regularly to the Senior SP&VM Manager on status.
• Work closely with Retail and Marketing on all VM requirements and propose the best solutions, set optimized VM solutions in terms of business and customer experience, and reflect key elements in store VM & animation.
• Involve store opening and renovation to ensure all VM requirements are reflected in store design.
• Conduct regular store visits to ensure consistency and excellence across all POS and oversee to keep abreast of VM quality standard.
• Draw and manage annual VM budgets based on division's business strategies.
• Manage the bidding process to ensure that projects can be carried out within budget, on a schedule, and in line with Chanel’s quality standards.
• Manage the quality control of production and supervise installation and construction on the site.
• Supervision of procurement import materials for all projects and maintain a high level of accuracy in forecasting.
• Develop BA training content and regularly conduct VM training including Store/VM/Maintenance knowledge.

• Manage internal resources through clear evaluation criteria, assign jobs to appropriate team members, and manage team performance.
• Training and coaching to develop team members' capabilities and improve high levels of productivity

Role Specifications:

Academic / Professional Qualifications

• Bachelor’s degree or above related design major
• Interior design, visual merchandising related major preferred
• Cosmetic Industry experience preferred.

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Work Experience

• Minimum 10-12 years of experience in retail design and Visual merchandising with direct involvement in strategic planning

Required Competencies

• Advanced knowledge of MS software (Excel, Powerpoint, Word)
• Working knowledge of Graphic & Drafting software (Photoshop, Illustrator, sketchup, AutoCAD)
• Fluent in verbal and written communication skill in English

Organization Relationship:

Internal

• Local / Travel Retail: FBP Retail, Marketing, Store Planning and Maintenance
• Global Design Services : AD
• CAP (Chanel Asia Pacific): FBP VM team
• Chanel Asia & Global Forecasting team

External

• Local / overseas contractors and supplier
• Department Store / Mall Design team & MD team