[담당업무]

- Retail Operations & Projects Support: You will actively support to roll-out all Retail Operation/Projects (T&C, Automated Traffic Count, RFID, SAP, etc), monitor all projects implemented and make sure the update or maintain the new process/guideline of projects shared with BTQ & Maison. You will share feedback and suggestion of modification based on the local needs and situation and build new operational process if needed.
- Boutique Operation & Support: You will ensure compliance with policies across all BTQ, update and inform BTQ about required operation information. You will support BTQ for daily operational and system related issues, provide comprehensive BTQ support for overall retail operation and manage PLV inventory and orders.
- Customer Service: You will assist with the BTQ’s after-sales operations, ensuring all procedures are followed consistently and provide support to BTQ for daily customer service inquires. You will liaise with Company CS and Brand regional CS team for assistance in resolving any issues and have regular meeting to share best practices, local status and so on. You will also support the adaption of CS project and tools in the BTQ.

[자격요건]

경력사항: 경력(1년 이상 )
학력사항: 대학교(4년)졸업
직무기술: retail, Retail Operation

- University graduate.

- Relevant experience in luxury retail or equivalent.

- Proficient in MS office software and other retail program incl. SAP.

- A team player with service mindset.

- Good English communication skill

[우대사항]

외국어: 영어 회화능통,독해능통,작문능통