[담당업무]

The role
• Process support requests from prospects and customers who are developers using our QA tools
• Provide optimal coding solutions for customers
• Work closely with customers and help them to achieve their goals
• Work on several supported platforms
• Reproduce, troubleshoot, and resolve issues related to internal tools
• Develop and provide solutions for bugs found by customers
• Provide technical support via email and, in some cases, virtual meetings
• Work with various other departments to help bring visibility to the customers needs
• Create new and translate existing technical content into Korean to support our onboarding offering

About You:
• Bachelor’s degree in computer science or equivalent
• Strong scripting language experience such as Python, JavaScript, Perl, or others
• Experience with GitHub, GitLab, or other version control systems
• Experience with shell scripts (Bash or others) and Unix command line.
• Experience with batch scripts (".bat" files) and Windows command (including PowerShell) line
• Experience with automated GUI testing (via Squish, QTP, QC, AutoHotkey, or others) is an advantage

[자격요건]

경력사항: 경력(연차무관)
학력사항: 대학교(4년)졸업 이상
직무기술: Python, Java, SOFTWARE, IT 기술지원, software engineer, IT, C++