[담당업무]

1. Declaration of technical incidents associating with quality, defects
Declare technical incidents raised & discovered by repairer against the control tower or manufacturer to improve the quality of vehicle 

2. Technical assistance to authroized repairer including VPC
Provide repairer with technical assistance for the incidents unresolving by the repairer through remote or onsite work. 

3. Monitoring repair quality of authroized repairer & organization of technical meeting 
Management of repair quality via dedicated application against the repairer and regulary organize the technical exchange meeting to share the incidents experienced with each dealers  

4. Communication with technical platform   
Follow up the technical assistance ticket created by repairer and help them to get the soltuon through communication with technical platform   

5. Investigation of technical incidents consisting of major failures
Investigate the technical incidents consisting of fire, unwanted acceleration, case requested by authority. Additionally partcipate in arbitration committee managed by authority to support the CR cases 

[근무부서 및 직급/직책]

근무부서: Aftersales
직급/직책: 과장

[자격요건]

경력사항: 경력(5년 이상) - 관련 경력 5년 이상 필수
학력사항: 대학교(4년)졸업 이상 (관련 전공 선호)

영어능력: 중상급 이상 필수

[우대사항]

외국어: 영어 회화능통,독해능통,작문능통