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Maison Client Development Manager/Specialist) - ¿Ü±¹°è ÆÐ¼Ç ºê·£µå

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Maison Client Development Mgr.

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- Establish and maintain relationships with VICs by providing exceptional client experience events, activities and in-store animations.
- Implement strategies to enhance client experience and increase client loyalty.
- Support the execution of effective sales strategies to meet or exceed revenue targets.
- Improve client segmentation, profiling and targeting to recruit new high potential clients.
- Collaborate with the Private Client Relation (PCR) & Events team or external third parties to create strategies and experiences.
- Partner with other teams on planning exclusive events to recruit new clients, upgrade existing clients, and reactivate lapsed clients for Company.
- Ensure Company¡¯s standards are applied and maintained across the client experience.
- Stay informed about market trends and competitors, analyzing and recommending areas for business development and improvement.
- Maintain accurate records of client interactions and sales activities.
- Manage budgeting and cost control for all activities with relevant teams, monitoring results and profitability.
- Support and execute with related staffs to provide exceptional client experiences for Company private client relations

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Á÷¹«±â¼ú: Maison Client Development, Maison Client Development Manager


- Experience: 7+ years    

- Bachelor's degree in hospitality or a related field may be preferred.

- Previous experience in F&B management or VIC treatment, preferably in a luxury or high-end environment, is required.   

- Experience with menu development, vendor management, and financial analysis beneficial. 

- Relevant training in F&B management or culinary arts also be beneficial.

- Excellent communication and interpersonal skills are necessary to effectively collaborate with teams, communicate with clients, and negotiate with vendors.

- Strong leadership skills, including decision-making, problem-solving, and delegation skills are needed.

- Exceptional client service skills are required to provide a personalized experience for VICs, and to build strong relationship that drive repeat business and positive word-of-mouth


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