Job Description

• Provide regular weekly/monthly tracking reports
• Constant feedback to Shanghai HQ regarding to the market insights, competitor information, performance, system and product issues from hotel partners
• Identify the common issues from independent cases. Use out-of-box mindset to resolve them, and escalate the good practices to project team for replication to other markets
• Summarize the characteristics of the assigned markets based on Trip.com’s group big data, and enact corresponding commercial plans and strategies for the teams, ensuring the target is delivered timely
• Timely optimize the approaches of handling hotels inquiries given the challenges/issues risen from the team. Design materials and conduct induction trainings accordingly
• Monitor team member’s performance and provide guidance. Ensure the team to follow company policies and procedures
• Build and lead a team of Market Managers to optimize and manage successful accounts in achieving higher market share and revenue opportunities
• Build strong relationships with designated hotels to grow bookings, revenues and gross profit in assigned market

Job Requirements
• Minimum 13 years of experience in reputable companies (OTAs, TMC, BedBanks & DMC) with proven track record
• Strong problem-solving skills with logical mindset
• Strong negotiation and influencing skills
• Equal depth of expertise in hotel partner development and new acquisition
• Highly collaborative style, with ability to navigate a complex and matrixed organizing to deliver the impact strong knowledge of the hospitality industry.
• Result and data driven with a strong analytical skill
• Hungry to success but humble
• Proficient in Excel, PowerPoint and any other related software to help day to day operations
• Fluent in English speaking and writing
• Willing to travel extensively across the continent

* This is a hotel business development role, based in Seoul. Relevant OTA experience is highly preferred.