Korea's New Generation Entertainment Resort

[INSPIRE Entertainment Resort]  *2024 대한민국 일자리 으뜸기업 선정*
인스파이어 엔터테인먼트 리조트는 다채로운 시설과 콘텐츠가 살아 숨 쉬는 초대형 복합 리조트로서, 엔터테인먼트 리조트의 새로운 기준을 제시합니다.그 중심에는 각기 다른 콘셉트로 구성된 세 개 동의 5성급 호텔(총 1,275개 객실)이 있습니다. 이를 중심으로 15,000석 규모의 국내 최초 공연 아레나, 1년 내내 여름의 햇살을 만끽할 수 있는 유리 돔 형태의 실내 워터파크가 자리합니다. 또한 국내 최대 규모의 호텔 볼룸을 보유한 최첨단 설비의 연회장, 최대 3만 명이 다양한 액티베이션을 즐길 수 있는 야외 엔터테인먼트 공원, 국내 최대의 외국인 전용 카지노는 인스파이어를 여행의 목적지로 선택하는 중요한 이유가 될 것입니다.150m 길이의 초 고화질 LED 천장에서 지금까지 만나보지 못한 시각적 경험이 펼쳐지는 디지털 엔터테인먼트 거리인 오로라, 쇼핑∙다이닝∙엔터테인먼트 시설을 결합한 인스파이어 몰 등, 모든 시설을 잠깐씩 둘러만 보기에도 하루가 모자랄 정도로 이곳에는 다양한 볼거리와 즐길 거리로 가득 차 있습니다.
공식 광고 영상(34") : https://youtu.be/7ah9TXyii34?si=8zbJGoL1teeCFTt3
WHERE THE FUN NEVER ENDS

공식 홈페이지: https://www.inspirekorea.com/

LinkedIn Page: https://www.linkedin.com/company/inspireer

직무 소개 영상 "INSPIRING Worlds, INSPIRING People"  

Resort (Non-Gaming) 직무

https://www.youtube.com/watch?v=5yrpXotxJWE

https://www.youtube.com/watch?v=x3Wnoj25EWQ&t=78s

Casino (Gaming) 직무

https://www.youtube.com/watch?v=o8GBjh5Pncc 

https://www.youtube.com/watch?v=bLiFcicXtQo 

[Position] MICE Planning Specialist(3년 이상)

[HR Talk] 

INPSIRE Entertainment Resort의 Revenue Management 팀에서 Planning 부문을 담당해주실 MICE Planning Specialist를 채용합니다. MICE 관련업 , 또는 대규모 호텔 및 리조트 등에서 Sales관련 업무 3년 이상 경력자 중, 직접적으로 이벤트 및 컨벤션 Sales와 Planning 업무를 담당해보신 분에 한하여 지원 가능합니다. 업무상 다양한 국가의 Guest 들과의 Global Communication이 빈번한 포지션으로 Fluent 하지 않더라도 자신의 의견을 명확하고 자신 있게 소통하실 수 있는 분을 선호합니다. 자세한 사항은 아래의 Job Description을 참고해 주시기 바랍니다.

Summary

This position is responsible for MICE planning at INSPIRE Entertainment Resort, directly reporting to the Assistant Director of MICE Planning. The MICE Planning Specialist handles sales group bookings. This position works closely with the MICE Sales Specialist in contract negotiations and servicing groups as it relates to event services.

Planning Specialist acts as the liaison between Meeting Planners and the hotel teams. Responsibilities include administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, billing instructions and final review. MICE Planning also are the on-site contacts and are responsible for the smooth execution of all events.

Primary Duties and Responsibilities (including, but not limited to):

• Primary sales efforts are in Banquet Food, Beverage and Meeting Room Rental. Must be able to effectively sell the services of the resort to gain commitment from the customer and work well with all departments in the resort to ensure that services are delivered as communicated to the client. This position will be responsible for overall MICE team revenue goal.
• Service responsibilities include managing the executed sales agreement, detailing all F&B and all other meeting needs, identifying ways to enhance the experience, effectively manage room blocks, understanding group history and pick up performance, being the group onsite point of contact, conducting all administrative tasks, group billing management and finalizing post-event reports.
• MICE Planning Manager is expected to assist with team leadership duties such as leading by example in conflict resolution, client management, system administrative management, timely communicating client’s needs to hotel staff, supporting DoMICE and ADoMICE Planning with event executive and coordinator management, meeting services providers such as Audio-Visual partners, outside vendors before, during and after event to ensure a high level of service.
• MICE Planning Manager is expected to conduct a Sales & Catering system administrative role as a system champion to manage, update and clean up the data to make sure all information is correctly recorded and kept within the system.
• MICE Planning Manager will be the point of contact for assigned bookings and communicate directly with client based on the required timeline.
• Upsell guestroom, F&B, meeting room, AV and other revenue items out of the contract during the planning process to maximize the group revenue and contribute to the MICE team revenue goal.
• Creates and issues BEOs and Group resume to related department for internal communication and find the most effective way to deliver the group’s requirement to lead the success.
• Attend weekly BEO meeting and Ops meeting to present event logistics and details to the internal teams.
• Hosts internal and external Pre-con meeting for VIP groups to ensure both the client and resort team agree to all the group arrangement. Build the client’s confidence to the resort team through external Pre-con meeting by inviting client and resort’s management teams.
• Monitors the effective resolution of guest issues that arise as a result of the planning process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
• Hosts internal and external Post-con meeting for required groups. Especially for the complaint groups to recap the service shortfall and recovery plan so that the team can avoid the reoccurrence of the same issue.
• Responsible for post-event follow ups such as Thank you letter and meeting planner survey and share the comment with the related teams.
• Keep abreast of meeting trends, including Food & Beverage, AV, event technology, tabletops, decoration and useful systems/tools.
• Lean and adopt INSPIRE Entertainment Resort’s service strategy and brand initiative in all aspects of the planning process.
• Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations, and other hotel departments in order to maintain guest satisfaction.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
• Retains and develops the relationship with the meeting planners to contribute the repeat business.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to INSPIRE.

Education and Qualifications:

• Bachelor’s degree in business administration, Sales, Marketing or related field.
• Total 7+ years of experience in Hospitality or Leisure sales / planning. minimum of 3 years of direct involvement of hotel event sales/event planning or comparable experience preferred.
• Refined verbal and written communication skills both in Korean and English.
• Proficient in general computer knowledge.

Competencies:

• A true desire to satisfy the needs of others in a fast-paced environment while carrying positive attitude.
• Ability to develop strong relationships with the meeting planners.
• Detail oriented, organized and be able to handle a fast-paced environment.
• Excellent verbal and written communication and presentation skills
• Shows imagination in developing new, creative approaches to problems or in modifying existing approaches.
• Rapidly absorb and understand new information.
• Creates sensible, realistic and practical solutions.
• Efficiently and productively plan, organize, schedule and execute assigned tasks; manage multiple assignments and priorities; always having contingency plans and adapt quickly to changing circumstances and priorities.
• Excellent financial acumen.
• The highest level of personal integrity.
• Ability to multi-task.
• Ability to prioritize work and meet deadlines.
• Passionate and committed to his or her own personal and professional development as well as that of his or her colleagues.
• Be personable, likable, a good listener and a team player.
• A creative and innovative approach to solving problems and resolving issues.

Other Requirements:

• Maintaining confidentiality within the organization and protect any information that classified as confidential.
• Requires a valid driver’s license and passport.
• Guess Facing work Environment
• Be able to stand for extended periods of time(while on duty)
• Be able to lift & Carry luggage when required
• Be able to work in a fast-paced and Shift work environment
• Based on Operational requirements, be able to work flexible hours including days, evenings, weekends, and holiday periods(Shift Schedule) especially for planned Event.
• Must be willing to travel locally and regionally to conduct business, and occasional travel within Korea. (해외 여행의 결격 사유가 없는 자)

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job.  INSPIRE Integrated Resort reserves the right to make changes to the above job description whenever necessary

[상세 직무기술서 및 지원방법]

국영문 통합 이력서(word 또는 PDF )를 공식채용페이지(WD로 연결됩니다)를 통해 직접 업로드하여 지원

[지원시 유의사항]

‘채용 절차의 공정화의 관한 법률(이하 채용절차법)’에 의거하여,

1) 자격증, 학위 등 증빙 자료는 추후 요청 시 제출하게 됩니다.

2) 이력서에 주민등록번호, 가족사항 등의 개인 정보를 기재하지 마시기 바랍니다.

3) 장애인 및 보훈 해당자는 관련 법에 의거, 우대합니다 (추후 증빙 제출)

4) 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소 될 수 있습니다.

5) 타이틀과 내부 보상체계는 무관할 수 있으며, 담당업무 및 직급은 지원자의 경력과 경험 등을 종합적으로 평가 후 최종 합격 통지 전 채용담당자를 통해 커뮤니케이션 될 예정입니다.

6) 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다.

*당사는 ‘채용절차의 공정화에 관한 법률'에 의거, 채용 과정 중 업무와 무관한 일체의 개인신상정보를 묻거나 요구하지 않으며, 공식 채용페이지를 제외한 수단으로 일체의 개인정보를 수집하지 않습니다.*

[채용일정]

2025.02.20 ~채용 시 마감(모집완료시 조기 마감될 수 있습니다)

*지원 후 30일 이내 서류전형 결과 미 통보시 서류 전형 탈락으로 간주되며, 최종 전형 결과는 전형 마감 후 자체 채용페이지를 통해 고지됩니다.*

[채용과정]

서류전형 -> 채용담당자 인터뷰 -> Business 인터뷰(2회 이상) -> 평판조회 -> On-Boarding

(상황에 따라 인터뷰 절차가 추가 및 변경될 수 있습니다.)

[인재모집 업체 관계자는 아래 내용을 주의하여 읽어주세요]

Inspire Integrated Resort Co., Ltd.,는 오픈 된 포지션에 대해 의뢰하지 않은 인재모집업체(헤드헌터, 서치펌 등)의 도움을 받지 않습니다. 해당 포지션에 대한 유효한 서면 의뢰 요청 없이 인재모집 업체가 자의적으로 당사의 직원에게 제출한 모든 이력서는 당사의 재산으로 간주됩니다. 또한 기존에 당사와 계약이 체결된 인재모집업체라 하여도 직접적으로 서면 의뢰한 직위에 대해서만 유효하며, 그렇지 않을 경우 대행업체가 추천하여 당사가 고용한 후보자가 있더라도 수수료가 지급되지 않음을 유념하여 주시기 바랍니다.
 

#LI-JA1

WHERE INSPIRATION SETS YOU FREE