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[담당업무]
근무지역서울
직종일반사무직 / 의사,약사,간호사 / 바이오,의약,제약
Job Description
Join Recordati Korea in Driving Growth
Recordati is a dynamic growing company focused on unlocking the full potential of life. We are constantly looking for highly talent individuals across our business units to help deliver our purpose.
Located in Seoul, Recordati Korea serves as the regional office for all of Asia excluding China and Japan, specializing in rare diseases. We are experiencing rapid expansion, dedicated to swiftly bringing new medications to Korea and the broader Asian market, offering hope to patients with rare diseases. We are seeking proactive, collaborative business professionals to join us in leading our organization forward and growing together.
Position: Patient advocacy specialist
Reports To: Head of Asia (Korea GM)
Areas to look after: Korea
Location: Seoul
General Description
A patient advocacy specialist, also known as patient navigator, guide patients through the healthcare system. The person will work closely with patients and healthcare professionals to ensure patients receive the right care. Their job is to visit patients at healthcare facilities to help them learn more about diseases, products the healthcare environment and policy.
Major Responsibilities
● Socialize patient disease awareness
• Educate patient on the healthcare system and diseases and products: Develop and deliver educational programmes to staff and patients on patient rights, safety, and satisfaction.
• Protecting patient rights: Facilitate better communication between patients, families, and healthcare providers to increase mutual understanding; Listen to patients and their families, protect their rights, and resolve issues that arise during the healthcare experience.
• Build and enhance partnerships with patient communities and groups.
• Socialize patient disease awareness with the relevant activities (ex. Press release etc)
● Improving healthcare
• Analyse patient experience and satisfaction to propose and implement improvements to enhance the quality of care
• Leverage patient opinion in conjunction with the medical team, as well as with access, marketing and sales staff where appropriate to positively influence projects that patient policy and access
• Implement patient advocacy strategy in collaboration with range of teams internally and externally to support business objectives to achieve patient and healthcare system impact
• Ensure high standards with KR pharmacy law, compliance and corresponding SOPs on performing relevant activities
● Patient access programs
• Develop procedures for patient-centred care and implement them within the organisation
• Manage and follow-up patient access programs
• Execution of the patient advocacy strategy aligned with the integrated TA strategy
Job Requirements
● Professional Qualifications and Competencies:
• A qualified nurse having experience as a practicing nurse as 3 or 4 years (Must-have)
• 3 or 4 years or more experience in healthcare or pharmaceutical industry (Preferred)
• Strong commitment to compliance and to scientific quality and integrity
• Understanding of diverse policy landscapes
• Crisis and issues management
• Exemplifies a predictive mindset; seeks multi directional insights to understand our environments and stakeholders, and embraces iterative, measurable experimentation and action
● Personal Competencies
• Ability to navigate complexity
• Listening skills to understand what the patients’ needs are and whether they have any problems or concerns
• Problem-solving skills to solve possible patient problems with health care professionals and insurance companies
• Decision-making skills so they can make choices on behalf of the patient
• Communication skills to work with patients, family members and health care professionals for a variety of situations
• Compassionate attitude in order to give emotional support and help the patients’ quality of life
● 근무조건
• 고용형태 : 파견계약직 1년
• 근무시간 : 주 2회 또는 3회 지정된 장소 근무, 월 2회 레코르다티 코리아 본사 근무
• 근무장소 : 지정된 장소 및 레코르다티 코리아 본사
• 급여조건 : 희망연봉 기재
Additional Information
커리어수준사원.5년이내 / 대리.과장.5년 이상
급여사항희망연봉 기재 / 면접 후 협의
[근무부서 및 직급/직책]
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[자격요건] 경력: 경력 3~8년
학력: 대졸 이상
직무기술: 환자
[우대사항] 자격증: OA 활용능력(엑셀, 파워포인트 등) 우수자, 국가유공자 및 보훈 대상자, 장애인복지법에 의한 '등록 장애인', 공인노무사(1차 합격 포함/자격사항 기재 필수)
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