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1. IT Planning (Strategy & Planning / Project)
-Assist of IT middle & long term and IT strategy plan
-Assist of assess company¡¯s IT needs and recommends IT solution and enhancement
-Assist IT Roadmap & Action plan participation
-Assist IT Business Continuity Plan (BCP) and Disaster Recovery (DR) Action Plan Participation
2. IT Operational Management (Implementation & Operation)
-Responsible for IT Service help desk process & escalation process
-Execute & Monitor of daily IT/IS operational actions in system, backup & failure logging
-Execution of implementation & deployment
-Execution of recording and incident correction
-Execution of IT operation incidents and recording
3. Business Engagement (Communication & guidance for Other departments)
-Communicate with stakeholders on new IT tools and service implementations
-Meet the needs for new IT tools and provide information
-Check for security of newly adopted applications and projects
4. IT Security Management (Security and Audit)
-Assist IT regulation
-IT security strategy and review of objectives
-Assist and monitor audit trail
-Assist local legal regulations on IT operation
-Responsible for response to the dashboard notification and resolution
-Response to the group's request of security tasks
-Regular security scan of business applications and resolution
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- Major: IT-related
major
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Experience: More than 5 years of experience
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Intermediate fluency in English required, at minimum.