CS 센터장 Client Service Sr. Manager
- 외국계 럭셔리사
[ 담당업무 ]
Client Service Center business operation
• CS center management
• Client service planning in align with Central projects, KPl, budget and digital CRM
• Weekly/Monthly report on sales, call KPls, and other related fopics
Team management
• Client service projects
• Drive CS managerial meetings and training
• Collaboration with cross functional teams
[ 자격조건 ]
- BA
- 10+ years of experience in management in retail or call center
- Fluent verbal and written communication English
- CS Project management skills
- Experience leading a call center with 30+ people
- Knowledge of retail or luxury business
[ 전형방법 ]
1차 서류전형/ 2차 면접전형
[ 제출서류 ]
국문.영문이력서.경력기술서포함(각종 증빙서류는 서류전형합격자에 한해 추후제출)
이메일: ******@*******.***
채용담당 : 이경아 전무 ( ***-****-****/ ***-****-****)
기타 유의사항