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The IT Systems Administrator position provides user support in a Microsoft Windows environment across multiple sites and time zones. Candidates must have demonstrated skills and technical expertise, along with a strong passion for technology. This position will be a lead resource in support of the ALAM Korea sites as well as day to day support and triage of issues affecting all ALAM sites.Responsibilities include but are not limited to:
Support desk resource for high priority issues impacting business
Provide user training and guidance on a wide range of technical issues
Ability to guide users of varying technical abilities through the usage of digital tools at Air Liquide
Windows Server management (Windows Server 2019, 2016, 2012 R2) to support internal applications
After-hours escalation contact for any IT issue across all APAC sites
Collaborate with corporate IT groups to deliver the best possible service to our customers
Regular business trip to local (Hwaseong & Sejong) and APAC sites will be required
Technical Competencies:
Windows server technologies and desktop operating systems
Active Directory in a multi-domain and multi-site environment
Industrial IT core competencies including management of industrial network systems
Group policy management
DNS, DHCP
VMware VSphere/ESXi, server virtualization technology
LAN networking, VLAN management, Ethernet switches and wiring, wireless systems
User account and hardware provisioning
Ability to provide training and guidance to new users as part of onboarding process
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#LI-SK1
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