CRM Manager - 외국계럭셔리사


[ 담당업무 ]

  1. - Oversee the regional contact plan, ultimately driving client loyalty to the Maison. Optimize clienteling pressure for each client segment, prepare target groups, adapt and import assets in clienteling app for each communication channel. Brief boutique teams on clienteling campaigns and monitor results.
  2. - Assess opportunities and risks related to VIC activity and engagement; propose creative solutions tailored to local needs.
  3. - Oversee client gifting program for the region within the allocated budget. Identify gifting opportunities, manage inventory, and guide boutique teams on utilization to ensure positive ROI.



[ 자격조건 ]

  • - At least 9 – 10 years of relevant experience in CRM & clients related area in luxury retail industry.
    - Bachelor’s degree or above in Business Administration or related discipline.
    - Good analytical and organizational skills, high level of CRM & retail KPI skills
    - Flexibility of perspective and problem-solving skills, communication skills to lead BTQs
    - Positive team player
    - Proficiency English and Korean


[ 전형방법 ]

1차 서류전형

2차 면접전형


[ 제출서류 ]

국문.영문이력서.경력기술 포함 (각종 증빙서류는 서류전형합격자에 한해 추후제출)

이메일: ******@*******.***

채용담당 : 이경아 전무 ( ***-****-****/ ***-****-****)