Sr. Retail Manager
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- Develop and implement global Retail Excellence initiatives to enhance the customer experience and drive sales performance, expand the market share
- Develop and implement commercial actions plan to grow the business
- Analyzing sales figures and forecasting future sales volumes to maximize profits
- Directly supervise the daily operations of the boutiques in the area
- Provide feedback to boutique managers and staffs to make improvements in a timely manner
- Monitor the handling of those outstanding CS claims within the respective area
- Identify staffs¡¯ potential & the talents in the existing team
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- 10+ years of professional experience in retail industry (Luxury, Fashion preferred)
- Fluent in written & spoken English and Korean
- Excellent communication skill and negotiation skill / Leadership skill
- In-depth understanding of market dynamics, customer needs, and competitor activities
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