Retail Training Manager - ¿Ü±¹°è |
[´ã´ç¾÷¹«] 1. Training Development - Identify training needs through surveys, interviews, and performance data. - Design and develop training programs, including materials, manuals, and e-learning modules. - Utilize various training methodologies (in-person, virtual, hybrid).
2. Training Delivery - Facilitate training sessions for new and existing employees, including onboarding, product knowledge, and selling-skills - Conduct in-store training, workshops, and virtual training sessions - Coach and mentor store-level trainers and team-leads
3. Evaluation and Improvement - Evaluate training effectiveness and make improvements based on feedback and results - Track training success and report on outcomes to senior leadership - Stay updated on industry trends and best practices in retail training
4. Collaboration and Leadership - Collaborate with merchandisers, store managers, HR, and other departments to align training with business objectives - Lead and mentor trainers and employees, fostering a positive learning culture - Communicate effectively with all levels of the organization - Management of one Product trainer5. Record Keeping and Reporting - Maintain training records and track employee progress - Prepare regular reports on training outcomes, including performance metrics
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[ÀÚ°Ý¿ä°Ç] °æ·Â: °æ·Â 10³â¡è ÇзÂ: ´ëÁ¹ Á÷¹«±â¼ú: Retail Training Manager , Retail Training
- Minimum 10 years of
experiences in training (including selling-skills), retail management - Successful people management
experience is essential - Excellent communication,
presentation, facilitation, and coaching skills - Strong organizational skills
and ability to work independently and collaboratively - Passion for employee
development
- Fluent in English. Ability to
understand French is an advantage
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