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Business Drive & Development:
-Achieve and exceed sales targets within the duty-free channel, aligning with key business priorities.
-Implement strategies based on the travel retail environment to drive sales and maximize store performance.
-Monitor and analyze sales performance, identifying areas for improvement.
-Build strong relationships with duty-free operators to ensure smooth operations and visibility.
Client Experiences:
-Ensure exceptional client experience are always maintained.
-Work with store team to develop and maintain strong clientele (VIC + Repeat Visitors), despite the unique challenges of the travel retail environment
Team Management:
-Recruit, train, and develop a high-performing sales team.
-Provide ongoing coaching, feedback, and performance evaluations to store team members.
-Foster a positive and motivating work environment.
Brand Representation:
-Uphold the brand image and ensure all employees represent the brand values and standards.
-Stay updated on travel retail trends, competitor activities, and market conditions.
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-Experience as a Retail Manager - Duty Free for minimum 10 years.
-Excellent analytical, management, supervisory and administrative skills.
-Proven ability to lead and motivate staff and to drive sales.
-Excellent interpersonal skills and the ability to communicate effectively both in writing and verbally.
-The ability to work with minimum supervision, using initiative and independent judgment to self-start and follow-up on varied tasks in a timely manner.
-High attention to detail.
-Native Korea and fluent in English
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