[회사설명]

외국계 유명 패션브랜드사

[모집부문]

Senior CRM Manager

[담당업무]

Customer data management & analysis
- Supervise CIEM data management and analysis to design optimal CRM framework and initiatives
- Lead initiatives to enhance customer data accuracy and quality (data capture, single customer view and data quality monitoring)
- Strategically segment customers based on key metrics for tiered and targeted outreach

Customer data management & analysis
- Supervise CIEM data management and analysis to design optimal CRM framework and initiatives
- Lead initiatives to enhance customer data accuracy and quality (data capture, single customer view and data quality monitoring)
- Strategically segment customers based on key metrics for tiered and targeted outreach

VIC Clienteling
- Develop and execute tiered VIC programs for brand loyalty enhancement: trade in, up & across
- Enhance brand loyalty via planning and rollout of VIC annual gifting program and VIC bespoke events

Reporting & Administrative
- Annual CRM budget planning, FCST and actualization
- Publish CIEM reports (per channel, per store, etc.)
- CRM calendar development

[자격요건]

- Minimum of 10-15 years of experience in CRM
- Bachelor’s degree required
- Strong strategic, analytical and interpersonal skills with a self-motivated approach
- Ability to manage multiple projects in a fast-paced environment
- Data analysis and management skills, project management experience
- Retail industry, preferably in global fashion/luxury, apparel & FMGC brand experience.
- Fluent English skill both written and spoken
- Experience in setting up CRM program or/and system (in alignment with global and local 3rd party vendor) preferred

＊근무지

서울

＊직급

[부장급][차장급]

[제출서류]

워드파일의 영문이력서

[제출처]

담당자명  박지수 수석컨설턴트

전화번호  ***-****-****

www.nterway.com

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

㈜엔터웨이파트너스는 주민등록번호 수집 금지 법령과 공정화에 관한 법률에 의거하여, 다음과 같은 정보를 수집하지 않습니다. 

1. 구직자 본인의 생년월일을 제외한 주민등록번호
2. 구직자 본인의 용모,키,체중 등의 신체적 조건 / 출신지역,혼인여부,재산 / 직계 존비속 및 형제자매의 학력,직업,재산