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[담당업무] O Client Treatment in the context of International HJ Events / International Trips
- Coordinate with regional and HQ teams on client treatment requests and needs
- Prepare and deliver 1:1 treatment in collaboration with client treatment agencies and partners
- Host and welcome foreign clients during local events when applicable
O Client Treatment for Local Events / Animations / Initiatives
- Plan and manage local treatment programs in collaboration with local counterparts and the event team
- Support boutiques in designing and executing 1:1 treatment, while providing training to staff
- Monitor client feedback on in-boutique experiences and implement improvements as needed
- Build and manage external partnerships and vendors to enhance treatment standards and monitor competition
- Oversee boutique F&B selection in line with Maison guidelines, quality, and service
O Client Gifting
- Ensure proper application of gifting guidelines and escalate local needs when necessary
- Coordinate orders and oversee operational deployment of gifting campaigns
- Track effectiveness and ROI of gifting initiatives and report campaign performance
- Ensure all client-facing tools are updated, delivered on time, and meet quality standards
- Regularly collect boutique feedback and maintain communication with regional teams and agencies
[근무부서 및 직급/직책]
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[자격요건] 경력: 경력 1년↑
학력: 대졸
직무기술: Client Experience , Client Treatment
- Professional background in
CRM, Marketing, or Retail within the luxury or hospitality industry - Strong interpersonal skills
with a client-centric and collaborative mindset - Professional background in
CRM, Marketing, or Retail within the luxury or hospitality industry - Proactive, enthusiastic, and
solution-oriented approach - Flexibility and adaptability
in a fast-changing environment - Ability to manage multiple
priorities with strong attention to detail
- Excellent written and spoken
communication skills in both Korean and English
[우대사항] 외국어: 영어 회화가능,독해가능,작문가능
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