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·°¼Å¸® Retail Training Specialist

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- Plan and execute regular and ad-hoc training sessions and support onsite facilitation.
- Yearly 20 days in class training(e.g., onboarding, Entice, Retail signature, and new products training, watch level 2 ) and 5 days virtual sessions(e.g., new product remind, bespoke nib training) planned.
- Lead field- based coaching focused on driving key retail KPIs such as UPT, ABV, AUP, and ensure an exceptional client experience that aligns with Brand retail signature.
- Achieve retail excellence plan to achieve target sales for each boutique.
- Organize and translate global and local training content for effective in- store application.
- Enhance SAs¡¯ understanding of focus products and support selling through the creation of various product focused contents.
- Manage the e-learning tool and KPI tracking for digital training.

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Á÷¹«±â¼ú: Training, Retail Training


- Min. 5+ years of work experience preferably in retail training (Luxury or FMCG).

- Strong knowledge of luxury service standards and retail excellence principles.

- Exceptional communication, presentation, and coaching skills.

- Proven Experience for conducting field coaching on retail excellence and products and service.

- Proficiency in digital learning tool (e-leaning system/ virtual training).

- Preferred to have knowledge and training experience for Timepiece or Leather goods.

- Fluent in English.


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