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Postsales Engineer

Troubleshoot and resolve technical issues related to networking solutions and services
- Provide technical support and guidance to customers, ensuring timely issue resolution and high customer satisfaction
- Conduct technical pitches, presentations, and product demonstrations for clients and internal stakeholders
- Test and validate new solutions, equipment, and configurations to ensure quality and performance standards
- Deliver technical suggestions and recommendations tailored to customer needs and business requirements
- Collaborate with cross-functional teams to provide technical insights and improve service delivery

 






 
Basic skills and requirements for the position

- A bachelor's degree in any major
- More than 5 years or so job experience in IP networks industry
- More than intermediate level of ENGLISH in reading and writing

Preferred requirements 

- Master's degree in networks technology related major
- Networks certificates (such as JNCIE, CCIE etc.)
- Field experience in customer supporting
- Having a good knowledge or experience in programing language or script language (e.g., Python, shell scripts)
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