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Postsales Engineer |
- Troubleshoot and resolve technical issues related to networking solutions and services - Provide technical support and guidance to customers, ensuring timely issue resolution and high customer satisfaction - Conduct technical pitches, presentations, and product demonstrations for clients and internal stakeholders - Test and validate new solutions, equipment, and configurations to ensure quality and performance standards - Deliver technical suggestions and recommendations tailored to customer needs and business requirements - Collaborate with cross-functional teams to provide technical insights and improve service delivery
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Basic skills and requirements for the position - A bachelor's degree in any major - More than 5 years or so job experience in IP networks industry - More than intermediate level of ENGLISH in reading and writing Preferred requirements - Master's degree in networks technology related major - Networks certificates (such as JNCIE, CCIE etc.) - Field experience in customer supporting - Having a good knowledge or experience in programing language or script language (e.g., Python, shell scripts) | 1 |
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