Job Title: Retail Field Trainer, Retail Training & Development
미국계 패션 회사, 출장 많은 포지션입니다.

 

• Conduct store visits on regular basis to ensure all store training programs are properly delivered and conducted as optimal quality.
• Provide coaching and feedback with frontline staff.
• Monitor and implement the training action plan alive.
• Understand retail business and create an action in line with business direction in a timely manner.
• Partner with Retail Management to identify and address sales opportunities on sales floor.
• Evaluate and provide coaching on service opportunity elements of brand products and service experiences based on customer feedback, in collaboration with the store manager.
• Review localized contents before publishing on the in-house learning platform.
• Work closely with training manager and global team to receive all training related guide and develop contents.
• With the cooperation of training manager, maintain training tools updates.