Customer Service Specialist/ 경력 3-4년 (대리급)- 글로벌 Top 에스테틱장비 기업
담당업무 - o Respond promptly and professionally to customer inquiries; ensure customers are updated and long-term solutions are implemented
- o Process sales orders, including new customer setup, service agreements, and approvals for capital and consumable orders
- o Review documents for capital sales for completeness, compliance, and adherence to policies, coordinating with legal or finance teams as needed
- o Capture, report, escalate, and ensure timely resolution of product and service complaints in line with company policies
- o Perform back-office tasks such as pricing, billing, account management, and proactive backorder management
- o Collaborate with sales, logistics, IT, and finance teams to resolve issues efficiently
- o Track and manage demo inventory; support demo system requests and logistics for sales representatives
- o Support department metrics, goals, and KPIs
- o Participate in team projects; promote knowledge sharing and provide training support as needed
- o Drive continuous improvement and efficiency
- o Ensure all activities comply with company control policies, including SOX requirements; maintain proper documentation for audits
- o Perform other duties and special projects as assigned
자격요건 - o University degree or equivalent work experience in customer service
- o Experience in healthcare or medical device industries preferred
- o English proficiency required for business communication
- o Team player with a positive and professional attitude
- o Detail-oriented, resourceful, and flexible
- o Proficient in MS Office (Word, Excel, Outlook)
근무조건 및 환경 전형절차 및 제출서류 - 전형절차
- - 서류 및 면접
- 제출서류
- - 이력서, 경력 중심의 자기소개서
- - 이메일 접수시 제목에 'CS-이희경 상무앞' 반드시 명시
- - 이메일 : associate@dreamhr.com******@*******.***
접수기간 및 방법 - 접수기간
2025년 9월 26일 24시 까지(채용시 마감)- 이력서 양식 및 접수방법
- 방법 1. 인크루트 온라인 이력서 + 인크루트 입사지원
- 방법 2. 개인이력서 + 이메일
기타 유의사항 입사지원 서류에 허위사실이 발견될 경우, 채용확정 이후라도 채용이 취소될 수 있습니다. |