영업관리, 영업지원 경력 채용

모집부문 및 자격요건

모집부문	담당업무	자격요건	인원
리테일 관리	[담당업무] BUSINESS DEVELOPMENT - Prepare market business plan to determine strategies to develop the market(s), maximize sales and grow customer loyalty -Lead and supervise the client service strategy and e-commerce operations processes by driving and enhancing workflows, procedures and policies to deliver a best-in-class omni-channel customer experience and maximise the business opportunities -Enhance the Ferragamo customer experience through the proactive management of the VIP and high value client relationships -Ensure the brand positioning in terms of image and presentation in the local market is consistent with the brand strategy and maintains it at the highest level at all times BUSINESS ACCOUNTABILITY -Responsible for providing market input for the Budget and developing strategies to achieve financial targets -Full responsibility for his & her market P&L -Daily follow up on the sale of his/her assigned stores, communicating with all the teams to give the necessary coaching, motivating the teams to improve their results day by day -Analyze, review and ensure the awareness of key performance indicators throughout the team members -Merchandise each POS and work with marketing team in adherence of corporate guidelines to maximize sales and brand exposure, and work with the team to have each POS develop and grow our visual presence within the store -Partners closely with merchandising and supply chain teams to ensure that all stores have the correct product assortment and availability to achieve sales -Generate and review periodic reports on customers services KPIs, customer buying behavior and order to cash cycle ensuring timely maintenance, accuracy, completeness and integrity of all information PEOPLE MANAGEMENT AND DEVELOPMENT -Oversee the recruitment and the selection of the sales staff together with HR dept ensuring that all recruits meet the company standard in terms of skills, experiences, qualifications and potential -Identify talent in the market, prepares and implements development plans and succession plans, providing a pool of qualified and motivated mobile employees -Coach store managers to ensure their continuous development. Inspire the store manager and store team providing them with insights on tone of voice and leading by example in terms of behavior and knowledge, dynamism and professionalism SERVICE EXCELLENCE -Embody and inspire the store managers in elevate customer in-store experience by delivering highest luxury selling ceremony -Foster a store environment of service excellence, defining, model and hold store managers accountable for long-life customer engagement RETAIL OPERATIONS -Streamline retail operation processes and procedures with omni-channel approach and identify synergies with the market to ensure operations are efficient and effective -Monitor the overall stores’ appearance (visual merchandising standards, technical maintenance, cleanness, staff personal appearance, etc.) -Review and validate monthly rota’s ensuring match to traffic is optimized with breaks, vacations, overtime and that all key changes are reported on a weekly basis -Supervise and guarantee the implementation of the company policies and monitors of internal control procedures	[자격요건] 경력: 경력 2년↑ 학력: 학력무관 직무기술: 영업관리, 영업지원

모집부문

담당업무

자격요건

인원

리테일 관리

[담당업무]

BUSINESS DEVELOPMENT

- Prepare market business plan to determine strategies to develop the market(s), maximize sales and grow customer loyalty
-Lead and supervise the client service strategy and e-commerce operations processes by driving and enhancing workflows, procedures and policies to deliver a best-in-class omni-channel customer experience and maximise the business opportunities
-Enhance the Ferragamo customer experience through the proactive management of the VIP and high value client relationships
-Ensure the brand positioning in terms of image and presentation in the local market is consistent with the brand strategy and maintains it at the highest level at all times

BUSINESS ACCOUNTABILITY

-Responsible for providing market input for the Budget and developing strategies to achieve financial targets
-Full responsibility for his & her market P&L
-Daily follow up on the sale of his/her assigned stores, communicating with all the teams to give the necessary coaching, motivating the teams to improve their results day by day
-Analyze, review and ensure the awareness of key performance indicators throughout the team members
-Merchandise each POS and work with marketing team in adherence of corporate guidelines to maximize sales and brand exposure, and work with the team to have each POS develop and grow our visual presence within the store
-Partners closely with merchandising and supply chain teams to ensure that all stores have the correct product assortment and availability to achieve sales
-Generate and review periodic reports on customers services KPIs, customer buying behavior and order to cash cycle ensuring timely maintenance, accuracy, completeness and integrity of all information

PEOPLE MANAGEMENT AND DEVELOPMENT

-Oversee the recruitment and the selection of the sales staff together with HR dept ensuring that all recruits meet the company standard in terms of skills, experiences, qualifications and potential
-Identify talent in the market, prepares and implements development plans and succession plans, providing a pool of qualified and motivated mobile employees
-Coach store managers to ensure their continuous development. Inspire the store manager and store team providing them with insights on tone of voice and leading by example in terms of behavior and knowledge, dynamism and professionalism

SERVICE EXCELLENCE

-Embody and inspire the store managers in elevate customer in-store experience by delivering highest luxury selling ceremony
-Foster a store environment of service excellence, defining, model and hold store managers accountable for long-life customer engagement

RETAIL OPERATIONS

-Streamline retail operation processes and procedures with omni-channel approach and identify synergies with the market to ensure operations are efficient and effective
-Monitor the overall stores’ appearance (visual merchandising standards, technical maintenance, cleanness, staff personal appearance, etc.)
-Review and validate monthly rota’s ensuring match to traffic is optimized with breaks, vacations, overtime and that all key changes are reported on a weekly basis
-Supervise and guarantee the implementation of the company policies and monitors of internal control procedures

[자격요건]

경력: 경력 2년↑
학력: 학력무관
직무기술: 영업관리, 영업지원

KEY REQUIREMENTS

Positive and contagious energy, motivation and pragmatism
A minimum of 3-7+ years leadership experience in a client centric role within customer facing environments
Strong business acumen and in-depth knowledge of the desires, needs and expectations of luxury clients across multi-channel and multimodal (telephone, live chat, web and email) contact environment
Strong retail fashion/luxury background
Deep knowledge of omni-channel solutions in a retail environment, combined with the ability to handle complex business situations and communicate effectively with all levels of the organization
Demonstrated people management skills with the ability to lead and motivate large teams within a very demanding environment
A professional attitude to create competitive advantage through an integrated and engaging omni-channel environment with exclusive clientele