[담당업무]

Responsibilities
· Provide technical support for faculty, students, and staff using classroom equipment.
· Provide quick and efficient responses to help desk requests. Troubleshoot software and hardware.
· Assist faculty and staff with issues encountered. Document and resolve support tickets
· Serve as system administrator for multiple applications used throughout the organization.
· Prepare and install computing equipment for students, faculty and staff. Provide maintenance and
support for all university owned devices.
· Recruit, train, and supervise a team of work-study student technical assistants.
· Perform other duties as assigned.

[근무부서 및 직급/직책]

근무부서: IT서비스팀
직급/직책: 사원, 대리, 과장, 팀원

[자격요건]

경력: 경력무관(신입포함)
학력: 대졸 이상
직무기술: it운영, IT기획
기타:
Requirements
Must
· Fluent communication and documentation skills in English and Korean
· Proficient with Linux operating systems; Windows and Mac
· Proficient with mobile technologies; Android, iOS
· Strong ethics, responsibility and reliability
· Outstanding problem-solving skills
· Solid organizational skills including attention to detail
· Strong communication skills and ability to explain complex technical solutions in plain terms
· Strong interpersonal skills with the ability to maintain composure under stressful situations
· Ability to handle multiple priorities in a fast-paced environment
· Ability to work both in a team and independently
Plus
· Bachelor’s degree in Computer Science or related field
· Prior information technology or systems administration experience
· Experience working with web technologies; HTML, Python, CSS, etc.
· Experience with database standards, data backup, recovery, security, integrity and SQL