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Field Service Engineer (4-6년)

담당업무

• - Serve customers by installing, maintaining / upgrading systems and increases customers’ satisfaction level
• - Serve existing accounts by conducting tests before/after installation; receiving technical inquiry from users; prioritizing work orders; planning daily travel schedule; investigating complaints; resolving problems
• - Provide technical support to users by identifying problems; researching and answering questions; troubleshooting technical problems; guiding users through corrective steps and repairing devices
• - Establish service by studying system requirements; ordering/managing components and parts; completing installation; performing acceptance tests
• - Maintain rapport with customers by examining complaints; identifying solutions; suggesting proved methods and techniques; recommending systems trade-in/upgrade to latest model
• - Provide service training to users on system maintenance and emphasize the importance of using authorized products
• - Maintain customer confidence by keeping service information confidential Introduce/sell extended warranty program to users and provide regular preventive maintenance service
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자격요건

• - 3 years’ prior working experience in field technical service 
• - Experience in a Multinational company, Healthcare preferred
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근무조건 및 환경

전형절차 및 제출서류

접수기간 및 방법

기타 유의사항

입사지원 서류에 허위사실이 발견될 경우, 채용확정 이후라도 채용이 취소될 수 있습니다.