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Service Operation Specialist ä¿ë

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[Operations Tasks]

Support for service update releases (AOS, iOS, etc.)
Support for service admin tasks
- Management of admin access accounts
- Management of customer data
Benchmarking and research of other services
Collaboration and support for sales/marketing projects

[Data Tasks]
Support for management and updates of service terms and conditions
Support for management and updates of the privacy policy
Collaboration and governance support with departments related to personal information and legal matters
Collection of key metrics and support for data analysis (GA)

[General Tasks]
Data analysis using Python
Development of simple task automation


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[Minimum Qualifications]
Bachelor's degree candidates expected to graduate or those who have graduated within the last two years
Ability to work in a global environment
Strong understanding of IT-based industries or users
Willingness to challenge oneself in an environment where communication with international colleagues is required

[Preferred Qualifications]
Experience in product/service operations internships
Experience in solving various problems through collaboration with other departments (such as development teams)
Experience in data analysis using Python
Experience in developing simple task automation


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