[Responsibilities]

- Localization and quality assurance of Japanese content of Rakuten Symphony Korea service
- Japanese translation and language QA of various content such as UI text, customer support documents, FAQs, etc
- Japanese and English e-mail support for customers using Rakuten Symphony Korea service
- Propose natural expression and improvement of user experience from the perspective of Japanese users
- Monitor Google Play/App Store reviews and respond to customers
- Support related duties or tasks as assigned

[근무부서 및 직급/직책]

근무부서: CX Group

[자격요건]

경력: 경력(경력년수 무관)
학력: 학력무관
직무기술: CX고객관리, 고객CS, 일본어, 영어, 번역, 고객지원, 고객경험, Localization, 현지화

[Minimum Qualifications]
- Business-level Japanese proficiency (mother tongue or equivalent)
- English communication skills (e-mail and conference participation levels)
- At least 1 year of experience in Japanese content localization or translation
- Understanding of mobile apps/web services and user-centric thought holders

[Preferred Qualifications]
- Those who have a high understanding of mobile software and user experience (UX)
- Those who have a high understanding of iOS/Android mobile OS and applications

[우대사항]

우대사항: 국가유공자(가족), 보훈대상자, 장애인, 해외여행에 결격사유가 없는자, 해당직무인턴경력자