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- - Analyze client data and build deep knowledge of the local client portfolio to identify growth and loyalty opportunities.
- - Develop and implement client activation and clienteling strategies tailored to local needs, ensuring alignment with Maison objectives.
- - Support boutiques and sales teams in executing client programs, tools, and KPIs, while coaching them on client relationship best practices.
- - Oversee client gifting, events, and in-boutique experience to maintain Maison quality and enhance client satisfaction.
- - Collaborate with Retail, Communication, and Regional teams to coordinate client initiatives, feedback, and improvement actions.
- - Monitor client satisfaction ensuring follow-up and continuous improvement.
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- 15+ years of CRM/ Marketing/Retail experience experience (luxury retail or FMCG industry preferred)
- Fluent in both Korean & English
- Strong analysis skill & strategical thinking
- Exceptional attention to detail in managing client experiences and events
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À̸ÞÀÏ: carly.lee@peoplework.co.kr******@*******.***
ä¿ë´ã´ç : ÀÌ°æ¾Æ Àü¹« ( ***-****-****/ ***-****-****)