[담당업무]

·        Build short-mid-term channel strategy in line with company's strategic business direction.

·        Conduct a dealer selection process and assessment of 1S / 2S dealers and 3S branches.

·        Co-ordinate with other stakeholders to improve dealer competence development program based on DOS, DSOMG and relevant KPI guidelines.

·        Support KSS’s existing channels for their operational excellence focusing on profitability and efficiency.

·        Dealer management & development:

-       Drive and support 1S / 2S dealers in the usage of all KSS management tools.

-       Train, audit, and manage localized Dealer Operating Standards for 2S dealers and KSS.

-       Take appropriate actions on concerns and issues.

·        Co-ordinate Customer Satisfaction Survey (CSS), Dealer Satisfaction Survey. (COSS) with respective research companies and manage them.

·          Gather market information and conduct market survey.

·        Support global and local projects.

[근무부서 및 직급/직책]

근무부서: Customer & Channel Support Center

[자격요건]

경력사항: 경력(5년 이상 )
학력사항: 대학교(4년)졸업 이상

Experience and Qualifications: 

• Bachelor’s degree or equivalent 

• Minimum 5 years of relevant experience in Construction Equipment sales and marketing business 

• Machine parts business and service support
  experience preferred 

Knowledge, Skills, Abilities: 

• Understanding of Construction Equipment business, industry, and product. 

• Deep understanding of channel management and dealer operation 

• Understanding customer business and needs 

• Self-driven, independent, and results-driven 

• Logical thinking process and analytical skills 

• Financial understanding 

• Strong negotiation and influencing skills 

• English communication skills, written and spoken