[자격요건]

- Minimum 3 years of experience in air operations (최소 3년 이상의 항공포워딩 업무 경력, 항공수입 경력 선호)
- Understanding of international logistics and customs clearance process
- Strong knowledge of forwarding process
- Strong communication skills (English & Korean)
- Proficiency in MS Office and logistics systems (e.g., CargoWise etc )
- Team-oriented with strong sense of responsibility
- Customer-oriented mind-set
- Temperature cargo handling 경험 우대
- Server Rack deliveries 경험 우대
- Engine handling 경험 우대
- US Military cargo handling 경험 우대

[업무분야]
- Act as Customer first point of contact for shipment information, incident/complaint management, ad hoc pricing, and claims
- Ensure that correct costs and revenues are captured against customer’s profile and take ownership to solve simple and complex issues
- Administer shipment level activities including receipt of customer booking, documentation requirements, and all related local and international transport
- Manage shipments in line with the customer service commitment
- Track, record and proactively communicate exceptions/operational irregularities
- Responsible for shipment data quality
- Follow and implement necessary regulatory compliance procedures relating to commodity and locations for shipments
- Support new business during hyper-care phases
- Answer queries, prepare information for customer visits and participate in customer visits relating to operational topics
- Prepare invoices, debit and credit notes and necessary back-up documentation ensuring customer invoice timeliness and accuracy
- Investigate/supports invoice disputes

- 주3일 재택 가능

[자격요건]

경력: 경력 3년↑
학력: 대졸 이상
직무기술: 항공 포워딩