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HR Director (People engagement Director) 

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HR Director People engagement

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¢Ã Position Summary
The People Engagement Director will serve as a strategic leader responsible for overseeing and integrating key People & Culture functions: HRD/L&D/OD (Development), Talent Acquisition (TA), Talent Management, and Internal Communication.
This role is critical in securing, developing, and retaining world-class talent that aligns with the luxury retail company¡¯s unique brand values and service standards. The Director will be the architect of a highly engaging and performance-driven organizational culture, directly impacting business success through enhanced employee experience and maximized engagement.

¢Ã Key Responsibilities
1. Talent & Organizational Development (HRD, L&D, OD)
- Luxury Service & Brand DNA Training: Design and execute holistic learning programs (new hire, manager, leadership) that embed the essence of the luxury brand, its history, values, and exceptional service standards into daily operations.
- Organizational Health & Change Management (OD): Lead organization-wide diagnostics (e.g., Engagement Surveys) to identify cultural needs, propose strategic interventions, and drive large-scale organizational change initiatives.
- Leadership Pipeline: Establish and manage leadership development programs, succession planning, and Hi-Potential (Hi-Po) programs to cultivate future leaders within the luxury retail environment.

2. Talent Acquisition (TA) Strategy
- Premium Talent Sourcing & Employer Branding: Develop and execute a sophisticated talent acquisition strategy to attract best-in-class talent (Head Office experts, Flagship Store Directors, Sales Professionals) fitting the luxury sector¡¯s high standards.
- Signature Onboarding Experience: Create a seamless and luxurious onboarding journey that ensures new hires are quickly integrated, feel valued, and immediately understand the brand¡¯s culture and performance expectations.

3. Talent Management & Performance Excellence
- Integrated Talent System: Design and maintain an end-to-end Talent Management framework, integrating Performance Management, Career Pathing, and Talent Review processes for consistent development.
- Employee Experience Design: Strategically plan and execute initiatives across the entire employee lifecycle (Hire-to-Retire) to ensure a consistently positive, premium employee experience.

4. Internal Communication & Employee Engagement
- Strategic Internal Communication: Oversee all internal communication channels and content strategy to ensure transparent, consistent, and effective relay of company vision, strategy, leadership messages, and business updates across all regions/stores.
- Culture & Morale Building: Spearhead engagement initiatives, recognition programs, and cultural events that foster a strong sense of pride, belonging, and brand loyalty among employees.

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Á÷¹«±â¼ú: OD, HR Director , People engagement Director


¢Ã Essential Requirements (Must-Haves)

- 15~20 years of progressive experience within Human Resources, with significant depth in at least two of the following areas: HRD/L&D/OD, Talent Acquisition, Talent Management, or Internal Communication.

- Minimum 3 years of experience in a leadership role.

- Deep and demonstrable experience within the Retail or High-End Service industry.

- Proven ability to translate business strategy into impactful, scalable People & Culture programs.

- Exceptional executive-level communication, presentation, and influencing skills, with the ability to engage stakeholders across all organizational levels.

 

¢Ã Preferred Qualifications

- Master¡¯s degree in HR Development, Organizational Development, Business Administration, or a related field.

- Relevant professional certifications (e.g., SHRM-SCP, SPHR, ATD CPLP).

- Experience working within a multinational or global organization.

- Proficiency in HR data analytics and leveraging HR technology platforms.

 

¢Ã Key Competencies

1. Strategic Acumen: Ability to think holistically, connecting People Strategy directly to the long-term luxury brand and commercial goals.

2. Change Leadership: Skill in championing organizational change, managing resistance, and guiding the workforce through major transitions while maintaining engagement.

3. Service Mindset: Treating the employee as the "internal client," ensuring that every HR interaction and program reflects the premium quality and exclusivity of the brand.

4. Influence and Partnership: Strong track record of successfully partnering with C-suite and senior business leaders to co-create and drive the People agenda

 


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