| HR Director People engagement |
[´ã´ç¾÷¹«] ¢Ã Position Summary The People Engagement Director will serve as a strategic leader responsible for overseeing and integrating key People & Culture functions: HRD/L&D/OD (Development), Talent Acquisition (TA), Talent Management, and Internal Communication. This role is critical in securing, developing, and retaining world-class talent that aligns with the luxury retail company¡¯s unique brand values and service standards. The Director will be the architect of a highly engaging and performance-driven organizational culture, directly impacting business success through enhanced employee experience and maximized engagement.
¢Ã Key Responsibilities 1. Talent & Organizational Development (HRD, L&D, OD) - Luxury Service & Brand DNA Training: Design and execute holistic learning programs (new hire, manager, leadership) that embed the essence of the luxury brand, its history, values, and exceptional service standards into daily operations. - Organizational Health & Change Management (OD): Lead organization-wide diagnostics (e.g., Engagement Surveys) to identify cultural needs, propose strategic interventions, and drive large-scale organizational change initiatives. - Leadership Pipeline: Establish and manage leadership development programs, succession planning, and Hi-Potential (Hi-Po) programs to cultivate future leaders within the luxury retail environment.
2. Talent Acquisition (TA) Strategy - Premium Talent Sourcing & Employer Branding: Develop and execute a sophisticated talent acquisition strategy to attract best-in-class talent (Head Office experts, Flagship Store Directors, Sales Professionals) fitting the luxury sector¡¯s high standards. - Signature Onboarding Experience: Create a seamless and luxurious onboarding journey that ensures new hires are quickly integrated, feel valued, and immediately understand the brand¡¯s culture and performance expectations.
3. Talent Management & Performance Excellence - Integrated Talent System: Design and maintain an end-to-end Talent Management framework, integrating Performance Management, Career Pathing, and Talent Review processes for consistent development. - Employee Experience Design: Strategically plan and execute initiatives across the entire employee lifecycle (Hire-to-Retire) to ensure a consistently positive, premium employee experience.
4. Internal Communication & Employee Engagement - Strategic Internal Communication: Oversee all internal communication channels and content strategy to ensure transparent, consistent, and effective relay of company vision, strategy, leadership messages, and business updates across all regions/stores. - Culture & Morale Building: Spearhead engagement initiatives, recognition programs, and cultural events that foster a strong sense of pride, belonging, and brand loyalty among employees.
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¢Ã Essential Requirements
(Must-Haves) - 15~20 years of progressive
experience within Human Resources, with significant depth in at least two of
the following areas: HRD/L&D/OD, Talent Acquisition, Talent Management, or
Internal Communication. - Minimum 3 years of experience
in a leadership role. - Deep and demonstrable
experience within the Retail or High-End Service industry. - Proven ability to translate
business strategy into impactful, scalable People & Culture programs. - Exceptional executive-level
communication, presentation, and influencing skills, with the ability to engage
stakeholders across all organizational levels. ¢Ã Preferred
Qualifications - Master¡¯s degree in HR
Development, Organizational Development, Business Administration, or a related
field. - Relevant professional
certifications (e.g., SHRM-SCP, SPHR, ATD CPLP). - Experience working within a
multinational or global organization. - Proficiency in HR data
analytics and leveraging HR technology platforms. ¢Ã Key Competencies 1. Strategic Acumen: Ability to
think holistically, connecting People Strategy directly to the long-term luxury
brand and commercial goals. 2. Change Leadership: Skill in
championing organizational change, managing resistance, and guiding the
workforce through major transitions while maintaining engagement. 3. Service Mindset: Treating
the employee as the "internal client," ensuring that every HR
interaction and program reflects the premium quality and exclusivity of the
brand. 4. Influence and Partnership:
Strong track record of successfully partnering with C-suite and senior business
leaders to co-create and drive the People agenda
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