Your responsibilities
• Collaborate with the Fulfilment Manager, Fulfilment Integration Manager and Sales to optimize store capacity, balancing inbound and outbound volume for efficient fulfilment operations, and planning for future needs.
• Lead the fulfilment operations team in collaboration with the Store Fulfilment Operations Leader and commercial team to ensure optimal goods availability and efficient order fulfilment.
• Identify, recruit, retain and develop the many talents in the fulfilment operations team to secure a diverse, competent team that can execute it¡¯s assigned responsibilities with confidence and secure the future succession.
• Uphold IKEA¡¯s commitment to environmental sustainability, taking actions that contribute to long-term profitability in a sustainable way.
• Foster IKEA¡¯s values and culture, inspiring colleagues to achieve extraordinary achievements.
• Ensure the team¡¯s compliance with IKEA¡¯s code of conduct, internal regulations, and local legislation regarding health, safety, security, and the environment.
• Guarantee a positive customer shopping experience through effective, quality, and efficient goods flow within the store¡¯s processes.
Who you are
• You have an interest in home furnishing, people¡¯s life at home, and the IKEA product range.
• You have a passion for developing people and talent.
• You have a drive to exceed goals through people.
• Passion for logistics and working in a fast-paced and constantly changing retail environment.
• Understanding of retail logistics performance monitoring and how KPIs are built up and influence each other.
• Knowledge of working methods to prevent goods¡¯ damages during all in-store goods flow processes.
• Knowledge of effective merchandising principles that make shopping easy and keep sales spaces full and attractive.
• Experience in creating, following, and maintaining guiding framework documents with internal and/or external stakeholders.
• Knowledge of supply chain methods, policies, and requirements related to goods transportation and delivery from IKEA warehouses and suppliers to IKEA store and from IKEA units to customer homes.
• Able to work on weekends, public holidays and between 05:00 and 21:30 (This is a full-time position with a 40-hour workweek, working 8 hours per day, 5 days a week)
We¡¯re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you¡¯ve wonder who¡¯s responsible for finding effective and efficient ways of picking up the products for our customers, that¡¯s us. We¡¯re passionate about working together to improve the customer experience at IKEA!
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