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[´ã´ç¾÷¹«] Responsibilities
1) Culture - Inspire, drive, coach and support store teams in developing a client-oriented mindset, ensuring a proper understanding and constant execution of all clienteling activities for all store teams in the regions, collecting needs and sharing best practices, becoming the eye on the market for HQ.
2) Strategy & Analytics - Leverage on client and market analysis to set local clienteling objectives, adapting central strategy at regional level, constantly update the Regional President and the HQ on progress and achieved business results.
3) Planning and organization - Translate guidelines from HQ into a detailed regional Client Animation plan to support client acquisition, upselling & retention, also leveraging on local market opportunities.
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