[회사설명]

외국계 럭셔리 브랜드

[모집부문]

Retail Trainer

[담당업무]

• To collaborate with WW Training Department and ensure the training is coherent and consistent within their Region
• To support the organization, the yearly training Calendar for their Region in accordance to local needs and WW Training Department guidelines and build annual training program and prepare teaching plans
• To collaborate with their direct report and support any local training adaptation needed in line with local cultural difference and local needs whilst respecting Brand Global guidelines
• To organize and deliver classroom Immersion program for newly hired retail employees following WW Training Department guidelines ensuring new hires are trained.
• In charge of the coaching for their Region to guarantee the achievement of Service Excellence in the stores by regular training and in the filed coaching of Service Values. selling techniques & Client journey
• To organize classroom, digital training to develop skills necessary to the sales team in their Region
• The ability to adapt to different level of understanding and ability of participants by identifying and evaluating strengths and weaknesses and deal with challenging situation with a positive and solution finding approach
• Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior and periodically evaluate ongoing programs to ensure they reflect local specificities
• Follow-up on mystery shopping results and support the service evaluation and improvement needed
• Evaluate and review local-specific training materials and tools, updating as appropriate to ensure maximum effectiveness
• Collect feedback from Store manager /Retail team to identify the training needs and suggest improvements
• Stay abreast of the new trends and tools in employee development and competitors
• Supervise the proper deployment of the training related materials.

[자격요건]

Qualification
• At least 5 years of experience as a trainer in a luxury fashion or retail industry.
• At least 1 year of field coaching experience is mandatory
• Minimum of 1 year of retail and stores experience is preferred

Knowledge (including general and job specific knowledge)
• In depth understanding of luxury fashion, client experience and selling skills are mandatory

Skills (including technical and people skills)
• The ability to work in a team, to show flexibility, courteous manners and project a positive attitude is required
• Excellent understanding of adult Learning and blended learning is required
• Ability to present information to a variety of audiences through excellent presentation skills and facilitating skills
• Ability to find cause of service problems and offer proper solution
• Good digital and computer skills are required and adequate knowledge of learning management software
• Excellent organization skills and the ability to do multi-task is required
• Good in English is mandatory

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＊직급

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[제출서류]
워드파일의 영문이력서

[제출처]

담당자명  박지수 수석컨설턴트

전화번호  ***-****-****

www.nterway.com

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㈜엔터웨이파트너스는 주민등록번호 수집 금지 법령과 공정화에 관한 법률에 의거하여, 다음과 같은 정보를 수집하지 않습니다. 

1. 구직자 본인의 생년월일을 제외한 주민등록번호
2. 구직자 본인의 용모,키,체중 등의 신체적 조건 / 출신지역,혼인여부,재산 / 직계 존비속 및 형제자매의 학력,직업,재산