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[±Û·Î¹ú ¸íǰ ¸®Å×ÀÏ ±â¾÷] Travel Retail Manager


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Strategic Channel Management]
Develop and execute business plans to strengthen the brand¡¯s presence in the travel retail network.
Lead the door plan (Open/Closing/Renovation) according to the Maison¡¯s strategies.
Optimize BTQ operations and manage sales & KPI targets for TR network.
Leverage external partner for seamless client experience across the channels.

[Sales Management]
BDG, sales forecast, LE, DF top line management
Sell-Out & Sell In monitoring and management
Year, Quarter, Monthly sales target management and develop BTQ action plans
Implement action plans to achieve the sales target & KPI
Develop incentive schemes and application of the schemes.
Competitor analysis (Opening/Closing, Trends of competitors and operators, Market survey and other relevant task)

[DF Operations Management]
Regular touch base with the external partner, BTQs, and DF operators to uphold operation and service standards for the 1st class Maison client experience.
Build the strong partnership and arrange regular meetings with internal & external stakeholders to achieve the mutual goals.
Optimize the stock level of DF network, liaise with operators and BTQ teams to maintain ideal stock rotation to maximize the BTQ¡¯s performance & Maison¡¯s interest. Review and adjust Model Stock (CARAT) with BTQs, DF, and internal stakeholders.
Set up & arrange training programs with L&D, and other internal/external stakeholders, monitoring the result of BTQs service level such

[People Management]
Assessment & people management of internal subordinates including performance appraisal.
BTQ Visit and BTQ team meeting to support the performance and operations
Feedbacks to external partners for optimized BTQ staffing, and performance appraisal.


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-Bachelor¡¯s degree or above
-Min. 10+ years of experience in Travel Retail (duty free) Management, preferably in the luxury sector
-Excellent analytical skills and understanding of retail productivity levels
-Business English language skills are necessary
-Open minded and Teamwork oriented mindset
-SAP preferred, Excel and PPT skill is must


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