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Sales Administrator (1³â °è¾àÁ÷)

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Overall Purpose of the Job

The Sales Administrator provides comprehensive administrative and operational support to the sales team, ensuring seamless coordination of sales activities, accurate documentation, and timely communication with both clients and internal stakeholders.

 

This role plays a critical part in maintaining efficiency throughout the sales process and enhancing customer satisfaction, with a particular emphasis on supporting two major public clients.


Key Responsibilities

•  Handling administrative requests and queries from clients
•  Answering customer questions, providing information, taking and processing orders, co-work with medical team related to support for out-of-pocket medical costs excluded from Insurance Coverage mainly via e-mail
•  Compiling, maintaining, updating
 - clients list and e-tax request form along with double checking the payment with finance team
 - Out-of-pocket Medical Costs Excluded from Insurance for clients¡¯ members
 -  AR form and double check the payment with finance team and insurance
• Timely escalate cases requiring managerial intervention to Account manager

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