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Head of Retail - Luxury Retail ȸ»ç

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Head of Retail Luxury Retail

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O Strategy & Commercial Growth
- Develop and execute commercial strategies that drive revenue growth, elevate conversion, and strengthen long-term client engagement.
- Leverage analytics and market insights to identify opportunities, anticipate risks, and shape proactive business plans.
- Partner closely with Retail Managers, and through them, Store Managers, to build strategic customer development programs and drive consistent commercial execution across all doors.
- Lead client development initiatives for retail leaders and Client Advisors, reinforcing a strong culture of relationship building and client retention.
- Champion a market-driven mindset that aligns store teams with evolving customer behaviors and competitive dynamics.

O Business Performance Management
- Own and deliver annual sales and profitability targets through disciplined business performance management.
- Ensure strong audit results and adherence to operational controls, maintaining a healthy risk and compliance environment.
- Optimize resource allocation to maximize ROI on investments, operational efficiency, and commercial outcomes.
- Ensure day-to-day activities are aligned with core retail strategies, global priorities, and long-term business objectives.

O Operational Excellence
- Ensure all stores consistently operate to brand standards, delivering seamless systems performance and an elevated client experience.
- Conduct regular store visits to evaluate execution, strengthen operational discipline, and provide real-time coaching.
- Remove barriers to performance by identifying operational gaps and implementing effective corrective actions.
- Build a culture of continuous improvement that drives consistency across all store environments.

O People & Leadership Development
- Provide clear direction, coaching, and performance leadership across the retail team.
- Build a high-performance culture grounded in accountability, empowerment, and collaborative leadership.
- Identify, develop, and retain top talent to strengthen future leadership pipelines within the retail organization.
- Ensure that all policies, procedures, and brand standards are communicated effectively and executed with excellence

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Á÷¹«±â¼ú: retail, Head of Retail


- Bachelor¡¯s degree or higher

- Total 20~25yrs (Minimum 10 years of leadership) experience in luxury retail, with a proven record of driving commercial performance

- Strong communication and presentation skills in both English and Korean

- High proficiency with MS Office and digital tools

- Exceptional communication, negotiation, and interpersonal skills

- Highly driven, energetic, and self-motivated with strong commercial acumen

 

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