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Supply Planner

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Service Operations & Technology (SO&T) is the organization within the Volvo Group that secures and develops the service operations and technical solutions our customers depend on, every day, across the globe, for all brands of the Group.


We sit at the heart of the Volvo Group¡¯s service ambition, enabling uptime, trust, profitability, and sustainable growth for customers across the globe.


The world around us is changing fast, and the service business is becoming one of the most strategic growth areas for the Volvo Group. SO&T turns this momentum into action by translating strategy into concrete solutions and stable operations. Guided by a clear Customer First mindset, we work side by side with commercial and operational teams to secure uptime, create transparency, and deliver scalable, data driven services that unlock new business models and support a competitive, segmented offer.


Resilience and sustainability are built into everything we do. We design and run robust, AI-enabled processes and systems that strengthen the end-to-end value chain, increase flexibility, and ensure we are always ready when our customers need us. At the same time, we actively contribute to the Volvo Group¡¯s sustainability transformation by enabling circular and electromobility services, reducing emissions and waste in our operations, and helping shape a service ecosystem that is better for our people, our planet, and our company.


Joining SO&T means being part of a diverse, collaborative community who are passionate about developing the Volvo Group¡¯s service business and turning strategy into impact – every decision, every investment, and every step forward.

 

 

THE POSITION – Supply Planner, DC Seoul (Staff)

You will be a member of our Refill and Supply Planning(R&SP) team that is responsible for a wide span of activities from Supplier procurement, Material/Inventory management and Demand/Forecast and Replenishment. We aim to provide excellent availability level for our dealers and regional warehouses to serve the end-customers, while keeping a good level of cost and capital tied up.

 


YOUR ROLES AND RESPONSIBILITIES 

 

Supply Planning

¡¤           Perform daily and weekly supply planning from suppliers (domestic/overseas) to SO&T Central DC Korea as well as back order recovery, initiate root cause analysis and improvement actions
¡¤           Demand/Forecast Planning Management in supply chains
¡¤           Improve delivery precision and suppliers¡¯ capacity constraint
¡¤           System review per supplier(ODC/SAP) – Forecast/ROP, MRP(PR), Schedule Agreement
¡¤           Work cross functionally with different stakeholders to secure most efficient goods flow supported by timely information exchanged with sales team  

 

Material Management 

¡¤           You will be responsible for coordination of the parts supply chain from Central Distribution Centers all the way to customer order allocation: analysis, activities follow-up
¡¤           You will be responsible for KPI analysis (Availability, Backorder Recovery, Backorder Aging, Delivery Precision), identifying root causes, driving activities to improve the KPI and initiating problem solving actions thru cross functional teams 

¡¤           You will be responsible for inventory analysis (obsolescence and scrapping activities follow up), and drive all types of activities for inventory optimization 

¡¤           You will be responsible for campaign and other special demand coordination and preparation  

¡¤           You will be involved in ¡°End to End¡± supply chain optimization from suppliers to dealer inventory management to support our end customers success

¡¤           You will be continuously working on improvements with digitalization/ automations on low value adding tasks  

  

Support Business Objectives, Lean Processes & Continuous Improvement 

¡¤       You will be responsible for the measurements within your area, such as updating and analyzing reasons where we do not meet targets and propose improvements

¡¤       You will analyze and report dealer performance, improving intelligence and supporting data to drive solutions towards a ¡°lean¡± process

¡¤       You will support the team and perform cross-functional activities in our operation

¡¤       You will be able to support some regional activities on ad-hoc basis

¡¤       You will not only do the job but also continuously improve the way of doing it individually as well as together with the team and manager



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REQUIREMENTS
¡¤       Diploma or Degree in Supply Chain Management, Logistics or having relevant working experience.  (5~10 years)
¡¤       English and Korean skill both in speaking and writing
¡¤       General knowledge of customs and trade
¡¤       Holistic view on the end-to-end supply networks 
¡¤       Strong cross-functional team player and respect for individual 
¡¤       Strong Analytical skills and proficiency in digitalization & automation tools 
(SAP, VIPS, Power BI, Power Automate, etc.)
¡¤       Excellent communication skills, people relationship, teamwork and how to logically and convincingly present information for acceptance. 
¡¤       Problem Solving/Decision Making: Taking a well-ordered approach to solving problems and acting despite obstacles or resistance. Ability to decide on ownership/ responsibility of tasks.
¡¤       Flow thinking mindset (Volvo Performance System/ Lean concepts)
¡¤       High level of responsibility, ability to work independently and escalate issues effectively 

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