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Key Tasks (More than 1 years)

• Support administration of OFR Ops/CS plans and processes to provide ocean freight forwarding for internal and external customers

• Gather and provide requirements of freight control center, and assist operations team with details, information, and instructions for operational performance

• Provide allocation and reservations of freight on planned line haul

• Ascertain domestic and/ or international freight rate on incoming and outgoing materials and products based on analysis of tariff rates, freight classifications, delivery schedules, and deadlines

• Respond to queries, gather information for customer visit, and participate in customer visits to maintain close business relationship with existing clients and enhance customer retention

• Assist in responding to pricing enquiries in an efficient and competitive manner

• Prepare and submit relevant documents for shipping tenders

• Collate, record information, and handle day-to-day shipment documentation for freight forwarding

• Track account performances and provide monthly reports to team members

• Execute tasks and activities while ensuring effective resource management and optimizing productivity for the day-to-day operations

• Monitor recurring issues and escalate them to senior staff, providing basic input when needed.


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- ¿Ü±¹¾î : Good English Speaking & Writing
- ±âŸ : Customer-centric mindset
- ÀÔ»ç½Ã±â : 4¿ù Áß


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