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Retail Experience Specialist(Operation & Program)


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-Plan, operate, and continuously improve overall retail programs and initiatives.
-Develop innovative systems, programs, and processes to enhance retail team efficiency.
-Improve internal communication across intranet, headquarters-to-store channels, and feedback mechanisms.
-Act as a change driver to optimize store operations and strengthen cross-departmental collaboration.
-Manage complex work priorities and collaborate with stakeholders to achieve schedules and objectives.
-Maintain expertise in core store elements (people, products, operations, community, marketing) and incorporate the latest industry trends.


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-2+ years in retail operations and project management, with exposure to the sports industry.
-Skilled in cross-functional collaboration and working effectively with teams and management at all levels.
-Experienced in using data and metrics to drive operational improvements and informed decision-making.
-Strong in program/project management, process optimization, and understanding technical and non-technical systems.
-Proven track record in prioritization, problem-solving, and mitigating risks in organizational programs.
-Entrepreneurial mindset with a focus on continuous improvement and challenging the status quo.
-Highly organized, detail-oriented, and able to manage time and resources to meet tight deadlines.
-Familiar with retail technologies; knowledge of logistics and inventory management systems.


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www.nterway.com



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